Job Description

The Technician has a solid understanding of theory and application related to project management, core networks, transport, signaling and interface protocols, disaster recovery planning and response, data services, and location-based services. The Technician has a basic understanding of theory and application related to the radio access network, network design, capacity planning, fire suppression systems, power systems AC/DC, and HVAC.

Responsibilities:

• Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
• Technical support: Provides technical support within and occasionally outside immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
• Project management: Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested.
• Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician.
• Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.

Qualifications:

• Must meet minimum technical proficiency requirements; proficient in Microsoft Office
• Excellent verbal and written communication skills
• Self-motivated; exhibits initiative in achieving company goals and objectives
• Basic leadership skills and ability to prioritize and complete multiple tasks
• Able to work independently or in a team environment
• Strong attention to detail
• Flexibility with ever-changing environments and priorities
• Understands basic RF Engineering, Radio Frequency theory, and Electricity and Electronics theory
• Solve problems using creativity and innovation
• Accepts and provides constructive feedback
• Operational knowledge and theory of all interconnecting circuits to include but not limited to T1, T3, Fiber ethernet and microwave radio
• 2 years’ experience in switch operations and maintenance, with a proven track record of success
• High School Diploma/GED
• Two-year vocational degree in a technical discipline

Minimum Qualifications:

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Pre-employment background screen.
• Two-year vocational degree in a technical discipline or equivalent experience.
• Work day, afternoon and graveyard shifts, weekend shifts, on-call, and holidays.
• Climbs stairs or stepladders to reach equipment and cable trays.
• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.
• Additional expenses will be approved - Mileage, hotel and food for road travel.
• This position will report to market engineering, Development and construction team, helping to manage the 5G Build for the market
• Will consider remote, but in or near market is preferred.
• Require US citizenship.