MobileComm Talent Acquisition Solutions

Well versed in finance transformation and process improvement principles, Excellent communicator and Effective leader.

Requisition Id:BCEJP00021844

If you're passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then this is for you. 

Client’s Finance organization includes corporate and operational finance, internal teams support, the controllers group, internal audit and risk advisory services, taxation, treasury, corporate strategy and mergers and acquisitions.

We are looking for someone to fill the role of the Senior Manager, Finance Transformation.  This is a role that will help to support the overall project delivery of transforming our Finance organization to meet the future needs of our business.  As part of this role, you will be responsible for building relationships with senior leadership across the finance organization, developing and facilitating the implementation of the future state operating model and supporting the adoption of a diverse portfolio of strategic and transformative change initiatives within the Finance Transformation program.

 Job Duties/Accountabilities:

• Act as a liaison between finance teams and leadership, identifying areas for change and desired future mode of operation
• Produce fulsome blueprints for future state operating model for key finance functions; blueprints will include but not be limited to org design, accountability and work rationalization
• Develop and execute plan for future state operating model to successfully deliver the shifts in mindsets and behaviours required to achieve Finance's transformational change objectives
• Drive actionable and targeted workstream deliverables including: stakeholder assessments and engagements plans; summary of current operations and opportunities to simplify processes, identification of opportunities for automation, design blueprints for future state operations, training needs analysis and training strategies.
• Work collaboratively with project and program managers and other members of the program team, to ensure key target operating model deliverables are aligned with change management initiatives and data & technology enablers
• Provide coaching to Senior Leaders who are change sponsors and champions on the principles of transformation and align on future processes and appropriate homes for work

 Critical Qualifications/Competencies:

• Degree in business/finance/accounting or organizational change management related discipline
• Well versed in finance transformation and process improvement principles
• Proven experience leading projects from initial vision setting to post implementation change sustainability
• Excellent communicator and effective leader with strong interpersonal skills and demonstrated ability to build trusted relationships with senior leaders
• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
• Self starter with high degree of initiative and energy level
• Ability to analyze results, identify underlying business trends and develop recommendations for future actions in conjunction with key stakeholders

Familiarity with the IT Service Manager Tool, ServiceNow and JIRA

Requisition Id:0002998117

Desktop Support Analyst II is:

• Responsible for providing first level support to users of various desktop applications such as Microsoft.

• Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.

• Bachelors Degree or equivalent. 3-4 years related work experience.

• Operates T-Mobile Service Desk and Phone Support.

• Screens, refers and diagnoses complex, unique internal inquiries and work requests as they relate to maintenance of personal computers and related systems.

• May prepare Service Desk incident reports and assist in hardware and software evaluation.

• Must be willing to work any shift between 7am and midnight, including weekends.

• This position is located solely at the T-Mobile Campus in Overland Park.

Additional Position Information:

• The T-Mobile Service Desk provides tier 1 level support for all T-Mobile lanes of business as well as support for outside sales and vendor call centers.

• This position will cover many roles on the team including technical and project support.

• This position provides technical support for customers via tickets, chat, and or telephone and is responsible for diagnosing, troubleshooting, and repairing computer systems, software, or networked and/or wireless systems.

• Responds to situations where first-line support has failed to isolate or fix problems in malfunctioning equipment or software.

• Support key technical areas of the team including but not limited to Voice, Network, Call Center, Retail, and standard break fix troubleshooting, investigation, and repair.

• May be required to prepare and deliver knowledge documentation and training activities.

• Will be required to participate in process improvements, projects, and status meetings.

• Owns and provides ongoing status, deliverables and deadlines as necessary.

Preferred Qualifications:

• Experience in supporting desktop, application, network, operating system, and Microsoft Office applications

• Familiarity with Windows 7, 10, iPad, iPhone and Android devices.

• Proven ability to communicate (verbally, written) complex, technical information and decisions to a varied audience, ability to type 40 words per minute.

• Familiarity with the IT Service Manager Tool, ServiceNow and JIRA

UMTS/LTE,RAN Optimization, Actix, Moshell, Trace Decoders, Ericsson OSS , TIPIM

Requisition Id:MCPS UT20

Responsibilities: • Provide 24/ 7 L3 support on E/// RAN network elements and Perform L1 Health Checks and rectify any issues found. • Perform L3 troubleshooting and Fault restoration, coordinating with 3rd parties, escalate to client management • Update TT with L1 fault information, impact analysis and rectification and Provide interface to other support levels and teams. • Capture network data ie logs & Follow agreed escalation timeframes. & Join and provide updates on technical bridges. • Provide technical support to field operations and maintenance personnel on GSM,UMTS and LTE/5G deployment for site integration and verification, start up and commissioning, O & M, alarms resolution and escalation and hardware modernization. • Overall responsibility for RAN network element technical issue handling. Perform problem analysis on RSSI/VSWR, PIM and clearing alarm and troubleshooting UMTS,LTE. Like (TMAs, RETs, Configuration, SQUID etc) • Provide RSSI , PIM and VSWR troubleshooting providing support and guidance to tower crews. for (PIMS, Sweeps, sky-shots, dummy load testing, HW swap). • Create scripts and troubleshooting in-house tools. • UMTS/LTE parameter auditing, changes/new features (CIQ/Scripts, integration & troubleshooting, site ) • Parameter baseline alignment for new integrated sites with Golden parameters. • ANR activation, Tier 1 Neighbor relation creation/deletion • RET configuration/definition and Troubleshooting on Antennas • Daily Network KPI Monitoring and reporting and analysis. • Analyze network parameters and implementation of system changes for network optimization of Key Performance Indicators (KPIs),Ericsson OSS / Common Explorer/ENM Expertise. • Performance KPI optimization and trending and reporting. • Gsm/UMTS/LTE parameter auditing, changes/new features (CIQ/Scripts, integration & troubleshooting, site ) • Parameter baseline alignment for new integrated sites with Golden parameters. • ANR activation, Tier 1 Neighbor relation creation/deletion • Capture network data ie logs & Follow agreed escalation timeframes. & Join and provide updates on technical bridges Qualifications: • 6+ years of experience in troubleshooting and optimization of UMTS or LTE networks. • 2G/3G/4G RF network optimization and troubleshooting processes knowledge and experience with E/// RAN Products. • Able to analyze KPIs to aid in investigation and resolution of network quality problems. • Excellent experience on tools like Actix, Moshell, Trace Decoders, Ericsson OSS , TIPIM is required to troubleshoot real time Network issues. • Having Ericsson 3G/LTE parameters detailed knowledge and optimization • Knowledge and experience of RAN optimization and troubleshooting for 2G/3G/LTE both inbuilding and outdoor sites. • Knowledge and practice of E/// RAN, Nokia eNB parameters and counters is preferred. • Seasoned user of Microsoft Office applications (MS-Outlook, MS-Word, MS-Excel, MS-PowerPoint as a minimum) • Experience with at least one programming languages: C, C++, Java, Python is a plus • Good Presentation, technical consulting skills and Solid analytical skills

Scripting, Integration, ENM

Requisition Id:MCPS 1120

Responsibilities include: • Developing scripts for 1C/2C/3C/4C/5c/6c multi carrier add /DUL/DUS and BB5216 , BB6630 , 5G NR migrations • Good hands-on experience in developing & trouble shooting the scripts • Well familiar with all Ericsson Engineer Product functionalities LTE /UMTS/5G • Very good knowledge in LTE/5G Scripting and ENM . • Perform 4G/5G NodeB, RBS 6000 integration using the ENM , Base Station Integration Manager (BSIM), Bulk Configuration Management (BCM), and Auto Integration Function (AIF) OSS tools • Define S1 & X2 Transport network parameters • Define Radio Network parameters • EnodeB Radio and transport Script generation Analysis of ATND inputs (Details about IP and VLAN assignment for S1/X2/OAM/NTP interfaces). • Analysis of RND Inputs (eNodeB, GNB basic information, eUtran parameters, attenuation and delays,PCI/RSI/TAC values) • Creation of various eNodeB/GNB scripts like RBS Equipment, Site Install, Site basic and Auto integration scripts and SIU scripts for different enodeB for auto integration and defining new eNodeB in OSS. • Troubleshooting of IP connectivity related problems during integration, Antenna units, TMA,RET. • SIU/TCU configuration for new EnodeB integration. • Alarm Troubleshooting & Fault Management of Ericsson 4G /5G eNode-B • Perform 4G/5G NodeB integration involving NodeB definitions and BB5216,bb6630 Intergtaions , Migrations and Sector or Carrier Add/Delete on RBS, ENM • Script preparation for IuCS/IuPS./Iub/Mub/Add/Delete Sector, new RBS Integration/Expansion /2nd, 3rd, 4th Carrier addition, New DU addition, RRU Cascading. • Loading MO & XML scripts via OSS and Moshell • Implementing Power Splitting, Cross Sector Redundancy Feature, TMA modification & Sector reconfiguration • Optical Baseband Interface (OBIF)/ Radio Unit Interface (RUIF) Cabinet scripting & Integration • Giving online support to Site Techs for troubleshooting and integration. • UMTS/LTE parameter auditing, changes/new features (CIQ/Scripts, integration & troubleshooting, site Parameter baseline alignment for new integrated sites with Golden parameters. • Advanced Knowledge of E/// LTE/5G MO strurture , Golden standard parmaters and guide software team to develop Scripting , GS audit tools. • Alarm Troubleshooting & Fault Management of Ericsson 4G/5G Node-B • Check Alarms, check traffic, check VSWR, restart sector, getting the Scrambling codes, Restarting RBS, RBS health checks, Faults and Corrections at RRU, performing Boot SW Reset using AMOS Additional Requirements: • Familiar with LTE /5G network architecture and functionalities • Familiar with RBS Element Manager for On-site Integration activity and ENM system • Familiar with License Key Feature (LKF) activation & Software upgrade procedures using Software Management Organizer (SMO) • Familiar with Add Remove Network Element (ARNE) to add, modify and delete network objects from the topology in OSS-RC • Familiar with Alarm Handling & Fault Management • 7-10 yrs of Industry experience in similar role

Strong understanding of 5G and LTE end to end with in-depth expertise in Nokia and Ericsson vendors (Huawei-optional) on both FDD and TDD technologies.

Requisition Id:BCEJP00021814

Description: • Strong understanding of 5G and LTE end to end with in-depth expertise in Nokia and Ericsson vendors (Huawei-optional) on both FDD and TDD technologies. • Experience with 5G NSA deployments from global markets for mobile and fixed wireless, with a main focus of improving the performance and user experience • In-depth understanding of 5G NSA features and parameters • Ability to analyze internal syslogs, eNB/gNB logs for quick troubleshooting and issue resolution for lab or field activities. • Expertise with UE and eNB/gNB signaling log analysis (UU, X2, S1 signaling) • Access to their own UE logging tools such as QXDM, XCAL, or equivalent and should be proficient with those tools. • Able to solicit and share recommendations on features and parameters based on global market deployments. French and English mandatory

2 years experienced with technical specs such as IP Networks, RF distribution, Exposure/experience in project management , Understanding of revenue and cost management

Requisition Id:BCEJP00021514

Position Overview: The position of Bell TV Client Relationship Mgmt/Service Delivery has overall accountability for managing the service delivery experience post sales for the customer. Will cover a base of about 500 customers and will be responsible to ensure all service and contract commitments are met to customer satisfaction in the post sale relationship. This person will also play a role in pre-sales with quote creation support and technical assistance. Activities will include Sales Support, Account Governance, Delivery and Operations management. The candidate will be part of an operational team. Detailed Accountabilities and Responsibilities may include the following: Account Governance • Interface with our national clients on a regular basis • Single point of contact for escalations for client, effectively manage internal escalation process and client communication • Develop and maintain a communication model for each escalation with internal and external stakeholders. Manage customer perception during Executive escalation and working with internal stakeholders to resolve issues • Accountable for client satisfaction related to all delivery and operational activities such as receiver/account management Delivery and Operations Management • Coordinate Bell TV installations with customer and internal teams quickly and efficiently, communicating key milestones • Identify client impact and root cause analysis; proactively notify and manage client communication and expectations. • Be the lead to manage repeat problem resolution with various departments • Coach customer with CWT (Customer Web Tool) Self Serve tool • Accountable for the development of service improvement plans and their implementation • Minimize revenue attrition resulting from delays on service deployment Technical Support to Sales: • Technical support to the sales team • Work with various cross-functional teams to identify, document, and communicate standard business processes as they related to customer service delivery. • Work with the training team to develop training plans, materials, and documentation for any sales related projects Leadership • Act as a champion in creating a customer focused culture • Ensure appropriate flow of information between the business operations, sales, Bell executives and the clients • Be actively involved in providing feedback and guidance regarding evaluation of sales initiatives, product development, problem resolution, etc • Works independently engaging others as needed with minimal coaching and guidance. • Effective customer relationships skills - ability to instill confidence in the client • Solid analytical and problem solving skills • Good written and communication skills • Strong interpersonal and leadership skills • Ability to present ideas to peers, team members, and clients • Sound understanding of Bell TV solution. • Well-organized, able to prioritize work in a dynamic environment - meeting changing business needs. • Effective negotiation skills with the ability to effectively resolve conflict while minimizing impact to ongoing customer relationship • Understanding of Bell processes, products, and offerings • Solid organizational & functional skills • Project Management skills Preferred Qualifications/Competencies: • College or BA • The successful candidate should have excellent communication skills (written and oral) as there are daily customer communications • Customer centric attitude • 2 years experienced with technical specs such as IP Networks, RF distribution • Exposure/experience in project management • Understanding of revenue and cost management • Bilingual (Must have)

Order Processing, Stock, and Inventory Management/ Project Management Skills/Communication Skills

Requisition Id:BCEJP00021658

Within this role, you will be reporting to the Sr. Manager, Marketing Communications. You will be responsible for the integrity of orders and order flow across all areas of the business, as well as ownership of program executions to our retail stores. This includes inventory visibility, retail order fulfillment, and order fulfillment execution. This role leads our warehouse partner on behalf of Virgin Mobile and is responsible for the execution of cross-functional projects throughout the Supply Chain. Candidates should effectively exhibit Virgin Mobile's core values in everything they do by performing the following key duties: What is the role about? • Leads warehouse order management team to drive the consistent daily execution of order fulfillment required to deliver a premium experience to our customers in a cost-effective manner. • Own drop-ship programs including planning, vendor onboarding and execution. • Determines the methods and capabilities required to deliver the order fulfillment objectives defined by our execution goals, inventory targets, and inventory health. • Owns the achievement of fulfillment goals through the management of inventory visibility rules, order allocation logic, and physical fulfillment execution in our stores and distribution center. • Actively intervening when necessary on key systems to ensure orders are flowing correctly in regards to order allocation, fulfillment execution, system balancing, and performance management. • Monitors and maintains fulfillment through the supply chain and takes appropriate corrective actions and adjustments to ensure targets are achieved on a daily basis. • Manages, communicates and recommends changes pertaining to the fulfillment process. • Key partner in peak season planning and execution • Partners with other departments, such as Store Ops, Merchandising and the distribution center to provide support as needed on special projects • Provides actionable reporting for various groups within the Virgin Mobile organization for achievement of Supply Chain objectives. • Works closely with Senior Marketing Communications Manager on the management of launch date products and supporting the peak seasons. • Partners with cross-functional and internal teams for clean execution of key product launches • Report back on success or underperformance of marketing programs to help guide future investments/focuses • Support Corporate Marketing team projects as needed and requested (research, benchmarking, presentations). • Working with cross-functional teams to identify inventory quantities to allow for forecasting and placing orders to help manage stock. • Define and analyze problems with program implementation, and recommend and implement and communicate direction and tactical changes to the retail channel to ensure effective brand implementation • Act as primary contact with warehouse for orders, allocations, inventory counts, recycling and disposal programs in and for stores, which includes liaising between store operations, vendors, and service groups • Support channel communications in regards to retail marketing, merchandising and execution programs. • Travel to stores, planogram facility and vendor facilities for meetings and test sets to see how the proposed set looks when completed. • Work on special projects that examine changes in all stores or types of sets, and evaluate the nature and reaction of the changes. What will you bring to the team? • Experience order processing, stock and inventory management • Basic computer skills, but with strengths including Word, PowerPoint and Excel • Experience with Retail Merchandising and Planogram. • Experience with inventory software experience in SAP and Winshuttle is a plus. • Experience with Visual Merchandising and Implementation Software, such as RMS (Retail Management Software) is a plus. • Strong communication skills. • Are self-starters and can work well independently as well as manage time efficiently • Background is Adobe Creative Suite (Adobe Photoshop, InDesign) is a plus • Prior experience reading technical documents such as diagrams or fixture schematics • Post-secondary education and/or equivalent industry training and experience • Experience with project management approaches, tools and phases of the project lifecycle, along with a track record of delivering exceptional outcomes • Looking for candidates that can supply managing a warehouse and the execution programs we use with our warehouse. Proficiencies in inventory management, supply chain, SKU creation, product execution, etc. would be a major plus. • Background in telecommunication whether it is Koodo, Telus, Rogers, Bell or Fido is a plus. • Retail

Project Coordination

Requisition Id:52576

The responsibilities will include supporting the development of assets for frameworks, methods and tools, as well as coordination with internal stakeholders to validate, structure, and document active partner relationships. Other activities relate to partnering focused internal stakeholder review surveys, tracking response rates and defining an improvement plans. The strongest candidate will preferably be perusing a Master’s degree in a STEM or Business Administration oriented program, have strong communication and presentation skills, and be able to produce quickly in a rapidly changing environment.

Perfect Written English- Creative, Organized

Requisition Id:BCEJP00021388

The successful candidate will be responsible for creating outstanding copy creative, on time and on brand. You must be resourceful, creative, tech-savvy and detail oriented. You will need to partner closely with your colleagues in the Marketing Communications team as well as external suppliers to drive the success of various campaigns. Major responsibilities: • Develop copy for use across various marketing communications disciplines (direct, mass, online, retail and field.) As required write pieces that reflect the copy style developed by Bell ,including; but not limited to: O Mass campaigns including digital and print O Direct marketing campaigns including digital and print O Retail and field elements including POS and brochures • Work collaboratively with our graphic designers & creative marketing communications team to design promotional material • Ensure all creative elements comply with our brand standards and are flawlessly executed Requirements: • A strong copywriting portfolio in English language. Bilingual a plus. • Previous advertising agency experience preferred • Comfortable in delivering both short and long form copy for use in advertising and sales collateral • Able to convert complex briefs into simple and effective pieces • Excellent time management and communication skills along with and the ability to juggle multiple projects • An undergraduate degree in relevant field

Software development (Java, C#, C/C++, etc.) - mandatory 8-10 years, Software architecture, critical systems (very large, multi-component platforms) - mandatory 5-10 years

Requisition Id:BCEJP00021742

Job Duties/Accountabilities: Provides rock solid guidance and practical implementation output that advances strategic technology roadmaps that involve next-gen platforms like OpenShift and Istio. Leads complex multi-project programs and ensures the success of enterprise-level application rollouts. The candidate strongly influences the planning of the overall strategy affecting Field Services applications. Provides senior leadership and guidance on technical matters related to delivery, in close conversation with your peers from other IT organizations within the company. Key Accountabilities include: • Lead & participate in early design sessions, involving multiple vendors and internal team contributors • Personally contribute and produce quality concrete implementations of high-level solution directions provided by Enterprise Architects and Senior Technical Advisors • Lead and develop junior/intermediate dev staff to ensure the success of the overall team • Troubleshoot and lead resolution of integration issues in complex environments • Manage project escalations and provide assistance to the production support teams to resolve critical issues • Broker difficult conversations with stakeholders where there are often multiple competing objectives under consideration • Produce high quality long-lasting documentation for all deliverable outputs (code, scripts, CI-CD configurations) Skills: •Proven leadership skills • Exceptional analytical thinking • Exceptional troubleshooting/problem solving skills • Strong technical writing skills • Excellent ability to articulate ideas and influence vendors at design • Strong team player; ability to facilitate, negotiate and work within a multi-domain team environment • Quick learning skills • Bilingualism an asset Qualifications/Competencies: Training and Education • College degree, Bachelor or Master of Computer Science, Software/Computer Engineering or similar Knowledge: • Excellent working knowledge of CI-CD pipelines and devops transformations - mandatory • Solid understanding of IT standards (OpenAPI, TMForum eTOM/SID/TAM etc.) • Solid understanding of network concepts, including virtual networks (http/s request routing, OSI model, basic network principles, etc.) - mandatory • Excellent understanding of modern security practices involving hosted applications/services (SSL/PKI encryption, OAuth2, Active Directory / Kerberos) - mandatory • Excellent understanding of infra platforms, including bare metal, virtualization and containerization - mandatory • Excellent understanding of software architecture patterns & practices Software: • On-prem cloud platforms, Kubernetes, OpenShift, IaaS principles- mandatory • Micro service mesh technologies such as Istio, Jaeger etc. - mandatory • Devops tooling (uDeploy, Artifactory, Jenkins, Gitlab ) - mandatory • Operating System administration, configurability and tuning (Unix/Linux, Windows) • Java/J2EE Application servers (Weblogic, WebSphere, JBoss, etc.) • Java enterprise application frameworks, Springboot, Quarkus etc. - mandatory • Web Services / SOA, N-Tier Architectures - mandatory • Data Development • XML / SOAP XML / XSLT / XQuery - mandatory • JSON, JSONSchema - mandatory • C# / .Net • C / C++ Databases: • Relational Databases (Oracle PL/SQL preferred) - mandatory • Object databases / Key stores / NoSQL (Mongo, Redis, Cassandra) mandatory • Microsoft SQL Server an asset Experience: • Software development (Java, C#, C/C++, etc.) - mandatory 8-10 years • Software architecture, critical systems (very large, multi-component platforms) - mandatory 5-10 years Working Conditions: • Ability to efficiently work in virtual teams, handling multiple projects • Availability to work occasional weekends and evenings to meet hard deadlines and available to work occasional overnights to handle escalations or critical outages/impacts. • Fast paced, changing working environment

Strong accuracy rate/ Attention to detail and consistency/ Quick learner

Requisition Id:BCEJP00021709

The successful candidate will be responsible for the following duties: Customer care - maintenance and enhancement of client relations, updating and maintaining client profiles. Order fulfillment - processing new activations, upgrades, migrations, number changes, serial number changes, service requisitions, arranging for shipping and delivery, etc. Support Medium and/or Enterprise Corporate Account Managers - work closely with the sales team to develop and build relationships with clientele as well as increasing client loyalty and satisfaction. Critical qualifications/competencies: High School Diploma Bilingual Minimum of 2 years experience in the cellular industry Knowledge of Bell Mobility Products Sound knowledge of Microsoft Outlook, Excel, PowerPoint, Word and web navigation Able to communicate simply and efficiently; able to adapt to different customers Good analytical skills in terms of recognizing problems and making decisions Enjoys working as part of a team in a dynamic environment Knowledge of SAP and NM1/SingleView an asset

Scrum, Agile, Jira, Maximo

Requisition Id:BCEJP00021719

We are looking for an experienced and talented Scrum Master to join our team! As our Scrum Master, you will be working with a team of high skilled and experienced Cyber Security Subject Matter Experts. Scrum Master Responsibilities • Guide, coach and motivate the team with the goal of increasing productivity • Organize and lead Scrum ceremonies (daily scrum, sprint planning, sprint demo and retrospective meetings) • Oversee and manage scope, timeline, quality, goals and deliverables that support business goals • Monitor schedule and cost performance • Identify key KPIs • Prepare and present reports on the progress and success Scrum Master Requirements and Qualifications • Passionate about Scrum, Kanban, Lean Thinking, Lean Startup, etc. • 2 to 4 years of experience: o As a Scrum Master or similar role o With Agile practices, patterns and techniques o With Agile techniques such as User Stories, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games etc. • Scrum Master certification • Team player • Good time-management skills • Great interpersonal and communication skills • Critical thinker and problem-solving skills • Bilingual (French and English) • Knowledge of Jira (asset) • Knowledge of Maximo (asset)

5-7+ years of experience with Business Systems Analysis, Experience with Privileged Access Management solutions such as Cyberark or Thycotic, Strong interpersonal skills, able to engage the team

Requisition Id:BCEJP00021533

Hiring Department: Network Security Architecture and Program Management We are seeking a highly motivated and qualified individual to act as a Technical Analyst for the Privileged Access Mgmt (PAM) program with primary focus on integration of business applications in priority & internal client engagement and communication. Key initiatives in 2020 include integration of privileged access from key business applications as a multiyear strategy & establishing a roadmap for PAM within Bell in collaboration with various stakeholders. Key Responsibilities: • Interfaces with business solution teams and partners on operational platform events as well as solution design needs. • Develop custom workflows, rules and forms within PAM solutions, understand PAM policies and standards • Supports user life cycle processes including, but not limited to, on-boarding and off-boarding of all types of privileged accounts. • Supports IAM Password Management processes and processing of system access request. • Integrates accounts for Windows & Unix/Linux servers and other accounts associated with domains and directories with PAM solution. • Maintains responsibility for all aspects of applications and/or systems administration, including implementation, configuration, coordination, control, maintenance, troubleshooting, testing, usage monitoring and the development of systems infrastructure within Digital Infrastructure • Review and submit technical and security improvement recommendations. • Leverage capabilities of vendor solutions and develop solutions based on future state in mind. • Research and mitigate significant risks associated with projects. Estimates to high level business requirements and provide options analysis. • Support BA in server to application mapping. privileged account mapping, presentation to stakeholders, demo and training activities Critical Competencies: • 5+ years IT experience, including 2+ years of experience in design, implementation, and support of various Identity and/or Access Management (IAM) solutions. • Experience with Cybersecurity • Demonstrated experience with Linux/Unix, Windows, scripting (REST API, Bash, PowerShell, Ansible), SQL, LDAP, and web services. • Demonstrated experience troubleshooting, managing, and solving issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions. • Experience in some of the following: user provisioning, entitlement review and certification, enterprise directory architecture and design, role-based access control, single sign on, identity federation, multi-factor authentication • Demonstrates knowledge of software development life cycle, DevOps, modeling of business processes, application design patterns, business/functional documents. • Demonstrates knowledge of infrastructure subcomponents and interoperability. • Experience with break glass solutions and implementations. • Experience with Privileged Access Management solutions such as Cyberark or Thycotic Preferred Competencies: • Understanding of PAM concepts & polices and the role within the Enterprise. • Knowledge of Directory Solutions (Active Directory preferred). • Bilingual (French & English) • Bachelor degree or certificate in Computer Science, Software Engineering or related field. • Good knowledge of systems infrastructure, security norms, system administration tools • Experience with cloud credential/secret management solutions such as Conjur and/or Hashicorp.

ElasticSearch, Devops, Kafka

Requisition Id:BCEJP00021704

The candidate will be responsible to work with various internal team for data ingestion, data normalization, data landing in short term storage as well as long-term storage Key Responsibilities: • Performance tuning for all SIEM systems. • Build and maintain the automation for various project for data ingestion, data normalisation and data landing • Responsible for general systems administration, including system configuration management, OS installations, security updates, and urgent system patching. • Maintain documentation regarding configurations, operations and troubleshooting procedures for both internal and customer-facing systems • Maintain documentation regarding configurations, operations and troubleshooting procedures for both internal and customer-facing systems • Monitoring of all SIEM systems. • Participate in post-mortem and root cause analysis Knowledge • 2+ years of Elasticsearch stack (Elasticsearch, Logstash, Beats, Kibana, and X-pack) experience in production • 2+ years experience with Kafka • 2+ years experience with Kubernetes/Docker • Knowledge of S3 storage. • Knowledge of Hadoop • Experience coding ( Python, C, Golang ) • Experience as a DevOps Engineer, SRE, or similar technical role • Experience with Devops tool chain Gitlab, Ansible Playbook (Must have), Jenkins, Jira, Confluence

Project Management Skills/ Solid understanding of security best practices, protocols and terminology

Requisition Id:BCEJP00021664

Participate in the design, development and implementation of security initiatives to ensure the best possible measures are in place to maintain a secure operation. Monitor, evaluate, and maintain systems and procedures to safeguard internal information systems and databases. Develop, implement, and enforce security strategies, policies and procedures. Analyze, recommend and implement security technologies such as firewalls, IDS (network and server), certificates and PKI. Role and Responsibility : - Understand corporate security direction and provide roadmap to achieve security targets - Projects include a larger scope than IT security. - Includes implementation of security in the construction of the wireless network elements and vendor specific hardware/software. - Program Manager to co-ordinate security as a whole for the Wireless Automation and E2E Best Network Team - Report on security status and progress back to business stakeholders 3 Top skills : - Project Management Skills/ Solid understanding of security best practices, protocols and terminology: i. IT ii. Software Application iii. Network Hardware University Degree in Computer Science, IT or Engineering related field case study with some knowledge based questions on IT, software and network security topics Types of projects will this candidate be working on : Manage the security program portfolio under the Wireless Automation & E2E Best Network team i. Software application security ii. IT security iii. Advising on security best practices and implementation for new and on-going wireless network programs iv. Asset management v. Network element vulnerability vi. Internal security audits Qualifications include: Knowledge of information security technologies, networks, and operating systems; Knowledge of risk management frameworks, industry best practices, security policy creation; Expert understanding of routing and network protocols; and Undergraduate degree.

Elasticsearch Management, Reindexing and Data Mappings, DevOps, Gitlab, Ansible

Requisition Id:BCEJP00021680

The candidate will be responsible to build, maintain and operate the Elastic Cloud Enterprise (ECE) and operational challenges. Identify and drive cross-functional process improvement and adoption of best practices (processes, tools, etc.) to improve overall system administrator operational efficiency and effectiveness. Key Responsibilities : • Build, Maintain and Secure Elastic Cloud Enterprise Solutions • Build and maintain the automation to provision, maintain, and monitor all aspects of the ELK stack via infrastructure as code. • Working with the environment management teams to setting up Role Bases Access Control (RBAC). • Support various internal SOC team with issues related to Elastic Stack • Performance tuning for ECE Cluster • Monitoring ECE Stack, manage and review logs • Work with architecture and engineering teams to propose new tools requires for business. • Maintain documentation regarding configurations, operations and troubleshooting procedures for both internal and customer-facing systems Participate in post-mortem and root cause analysis Knowledge : • 5 years of total experience along with 1.5 years of solid ECE experience. • Experience with multi-node clustering, architecture, development, implementation, and health monitoring of the indexes. Knowledge of hot/warm/cold data/index lifecycle management implementations • 3+ years of Elasticsearch stack (Elasticsearch, Logstash, Beats, Kibana, and X-pack) experience in production • 2+ Experience in a Linux/Unix environment • 2+ Experience with Kubernetes/Docker • Knowledge of Elasticsearch Management • Knowledge of reindexing and data mappings • Experience as a DevOps Engineer, SRE, or similar technical role • Experience with Devops tool chain Gitlab, Ansible Playbook (Must have), Jenkins, Jira, Confluence

Log ingestion, Logstash, Python, Redis

Requisition Id:BCEJP00021681

The candidate will be responsible for evaluating, designing, and implementing the log ingestion and processing pipeline. Key Responsibilities: • Work with internal and external teams to ensure proper processing of all corporate security logs. • Engineer custom log ingestion solutions. • Enrich security events with multiple internal and external feeds. • Code custom high volume log enrichment solutions and parsers. • Responsible for maintaining the ETL pipeline. Knowledge and Experience with the following technologies or equivalent: • Parsing logs with Logstash • Experience consuming/producing logs from Kafka • Experience with coding in Python, Golang, C • Experience with Redis • Log ingestion/generation applications like Elastic Beats and syslog. • Experience Deploying applications in Docker/Openshift

Change management, transformation and consulting experience, and/or business analysis and project management skills preferred.

Requisition Id:BCEJP00021666

We are looking for someone to fill the role of Senior Manager, Change Management and Business Process. This is a role that will support the Finance Transformation program to meet the future needs of our business. As part of this role, you will be supporting the target operating model and change management teams in achieving their tactical and strategic objectives. Job Duties/Accountabilities: • Engage stakeholders of areas targeted for transformation to generate awareness, discuss concerns, develop timelines and adapt plans • Develop and execute change management and process improvement strategies to help achieve the Finance Transformational change objectives. Deliverables may include change impacts, process maps, organizational design and business interaction models. • Analyze complex data sets, develop process maps based on business input and propose optimal organizational structures based on best practices. • Work collaboratively with project and program managers and other members of the Finance Transformation team to align change management activities with the other streams of the project. • Track progress on change management plans and monitor transitions progress, including issue tracking, project status updates and risk mitigation strategies. • Develop materials, key messages and presentations to help Senior Leaders be effective in their role as change leaders. Critical Qualifications/Competencies: • Degree in Accounting/Finance, Business or related field with HR/change management, communications and project experience. • 5+ years of work experience. • Change management, transformation and consulting experience, and/or business analysis and project management skills preferred. • Ability to perform technical analysis, synthesize complex data sets and translate insights into a meaningful story to internal stakeholders. • Understanding of service delivery models, operational effectiveness and organizational design best practices. • Advance Excel skills with the ability to analyze results, identify underlying business trends and develop recommendations. • PowerPoint, Visio and experience with different mapping tools preferred. • Strong attention to detail; critical and analytical thinking skills.

Firewalls experience, Networking/Routing, Security fundamentals

Requisition Id:BCEJP00021649

Description: Participate in the design, development and implementation of security initiatives to ensure the best possible measures are in place to maintain a secure operation. Monitor, evaluate, and maintain systems and procedures to safeguard internal information systems and databases. Develop, implement, and enforce security strategies, policies and procedures. Analyze, recommend and implement security technologies such as firewalls, IDS (network and server), certificates and PKI. Qualifications include: Knowledge of information security technologies, networks, and operating systems; Knowledge of risk management frameworks, industry best practices, security policy creation; Expert understanding of routing and network protocols; and Undergraduate degree.

1) Exposure to DevOps and containerized services platforms. 2)Experience creating and customizing scripts (ex: python, Ruby), as contractor must be able to create and/or work with team of developer to create some scripts, adjust scripts related to log acq

Requisition Id:BCEJP00021675

Overview: The qualified candidate(s) will support an internal project SOC Core Log Ingestion and responsible to coordinate deployment of SIEM log ingestion packages with both the System Administrator and in collaboration with various Bell business units (BU). The SIEM log ingestion packages are to deploy onto servers and security equipment (ex: packages for windows OS, Linux, Webservers IIS or Apache, etc). Day -to -day responsibilities: - Creation and customization of scripts for log acquisition, parsing and to automate log acquisition - Participate in developing log ingestion packages for Windows OS, Linux and other security equipment's - Provide support to System Admin working in Business Unit for issues related to log ingestion packages - Validate proper reception of logs coming from servers and security equipments - Develop solution to monitor log reception & generate exception report or notification in case of log reception failure - Develop or maintain parsers in SIEM connectors to ensure logs are properly organized and normalized in proper fields - Ensure proper documentation for packages developed - Participate in various meeting/conference call / project reports and status, etc. Required Skillsets: Exposure to DevOps and containerized services platforms. Experience creating and customizing scripts (ex: python, Ruby), as contractor must be able to create and/or work with team of developer to create some scripts, adjust scripts related to log acquisition. Strong knowledge of monitoring, alerting, telemetry solutions. Advanced experience in coordinating, developing and deploying SIEM log packages Very good knowledge in known SIEM, preferrably either ARCSIGHT OR ELK. SPLUNK, QRADAR, etc is acceptable. Must have advanced Windows OS & Linux security knowledge, meaning: The candidate should know HOW these operating systems function, as a security integrator. Specifically, The contractor must now how to obtain the security log from Windows OS & Linux Understand and be able to configure log shippers (such as auditbeat, filebeat) Valid certification, accreditation such as SANS CISSP is NOT mandatory. Showing how the candidate's experience provides them the ability to perform the functions of the role is mandatory.