MobileComm Talent Acquisition Solutions

2+ years of experience in a web, digital or project management role (or similar)

Requisition Id:CREQ000958

• You’re a strong partner and collaborator across all levels and departments within the organization
• You’re not afraid to ask the hard questions in order to deliver best in class experiences
• You’re used to putting the customer first in all your decisions
• You’re always looking for ways to make things better
• You’re extremely organized and have the ability to influence change
• You’re passionate about customer journey and user experience and it shows through your ideas

Job Duties/Accountabilities:

• Support all digital strategic projects for Bell Consumer and Small Business websites
• Partner with IT, Product, Operations, Product Owners and creative primes to define and deliver projects
• Support with the development and delivery of wireframes, mock-ups and editorial content
• Ensure the highest levels of visual and customer experience standards are met
• Use web analytics and data to drive informed decisions
• Constantly look for opportunities to improve the customer online experience

Critical Qualifications/Competencies:

• 2+ years of experience in a web, digital or project management role (or similar)
• Demonstrated experience supporting large-scale digital projects with multiple stakeholders
• Experience with stakeholder management
• Strong collaborator; you welcome feedback and see team problem solving as a natural part of the creative process.
• Naturally analytical, proactive and very organized
• Keen attention to detail and comfort building timelines are a must
• Solid partnering and creative problem solving skills
• Self-motivated, experienced in working in teams
• Flexible, self-starter able to cope with ambiguity, and willing to embrace change

Preferred Skills/Competencies:

• Knowledge of the telecommunications industry or other technology
• Bilingual (French & English) is an asset
• UX/UI experience

Experience as a data analyst, highly skilled in Excel (automating functions, writing scripts).

Requisition Id:CREQ000975

• Responsible for the maintenance and management of data with entering information into the database. Provide information logging, analysis, and reporting.
• Identify and correct errors. Qualifications include: Ability to utilize multiple systems; and Fast typing skills.

Talent Acquisition??

Requisition Id:CREQ000927

Responsibilities :

• Sourcing, assessing & interviewing qualified candidates utilizing various recruiting tools and techniques.
• Communicate between candidates, hiring managers and vendors.
• Ensuring the efficiency and effectiveness of all documentation, transaction processing and system updates as they pertain to recruiting activities.
• Provide consultation throughout hiring process to Hiring Managers.

Qualifications Include:

• University degree or Certificate;
• Demonstrated experience working in corporate recruitment;
• Experience managing vendor relationships.

Telecom (circuits, microwave, backhaul) experience preferred

Requisition Id:TMOBJP00015024

At least 10 years relevant experience required. - Manage all aspects of small to intermediate projects throughout the development lifecycle, including project scope, schedule, resources, quality, costs and change. - Work closely with stakeholders and to define project parameters, then translate customer needs into formal requirements, using knowledge of the industry and delivery methodology.- Develop detailed project schedule, resource plan, and status reports, managing task assignment to project resources and reporting on and managing project scope throughout the lifecycle - Interface with all areas affected by the project, including end user, services organizations, vendors and implementations partners. - Review project deliverables for accuracy, and apprise management of risks, issues, and recommended mitigations. - Ensure satisfactory transfer of custody and control of product upon handoff, then close all project documentation and archive appropriate records

Preferred Background/Prior Work experience - Project Management. IF there is any experience in CSR or ESG.

Requisition Id:TMOBJP00015022

• At least 5 years relevant experience required. - Manage all aspects of small to intermediate projects throughout the development lifecycle, including project scope, schedule, resources, quality, costs and change. - Work closely with stakeholders and to define project parameters, then translate customer needs into formal requirements, using knowledge of the industry and delivery methodology.- Develop detailed project schedule, resource plan, and status reports, managing task assignment to project resources and reporting on and managing project scope throughout the lifecycle - Interface with all areas affected by the project, including end user, services organizations, vendors and implementations partners. - Review project deliverables for accuracy, and apprise management of risks, issues, and recommended mitigations. - Ensure satisfactory transfer of custody and control of product upon handoff, then close all project documentation and archive appropriate records.
• Location: OPEN TO HYBRID MUCH OF THE TIME, BUT THE PERSON SHOULD BE PREPARED TO COME IF / WHEN NEEDED.
• ABILITY TO WORK COLLABORATIVELY WITH A BROAD CROSS-SECTION OF INDIVIDUALS
• Word, excel, PP and any needed PM software
• Preferred Background/Prior Work experience - Project Management. IF there is any experience in CSR or ESG.
• Priority soft skills - Highly organized, ability to manage many project details and deliverables.
• THIS PERSON WILL BE SUPPORTING THE CORPORATE SOCIAL RESPONSIBILITY TEAM WITH THE PUBLICATION OF THE ANNUAL CORPORATE RESPONSIBILITY REPORT.
• Looking for Project Manager to PM the publication of annual corporate responsibility report. This is a 6+ month long process that requires significant coordination of timelines, complex deliverable, approval tracking and document management and retention.

Experience with coding technologies including Swift, Objective-C, iOS, HTML, REST API

Requisition Id:CREQ000954

Responsibilities :

• Development, design, and implementation of application systems.
• Designs and codes programs, including the ability to test their coding, find errors, and correct codes to provide quality coding.
• Interfaces with technical team to design and implement application systems.

Qualifications include:

• Demonstrated experience with coding technologies including Swift, Objective-C, iOS, HTML, REST API;
• Extensive experience designing and developing iOS applications, solid understanding of software development;
• and Undergraduate degree or Technical Certificate.

Solid background in engineering (civil, electrical, mechanical or equivalent)

Requisition Id:CREQ000932

We are looking for an energetic individual with a technical project management background to lead the delivery of projects for public safety and commercial radio network customers.

Responsibilities :

• Lead the successful delivery of technical radio projects through the complete lifecycle, from design, development, implementation through to transition and operations
• Build positive and productive working relationships with customers and stakeholders to ensure expectations are understood and delivered upon
• Monitor, track, and report on project progress against scope, milestones and budget
• Work with project team members to proactively address issues and risks and develop appropriate mitigation plans that may include paths to escalation
• Deliver projects in accordance to technical specifications and with a strong focus on customer satisfaction

Experience you will bring:

• 3-5 years of successful technical project management experience
• High-level understanding of equipment engineering, construction sequencing, equipment staging, and logistics
• Experience managing budgets and provide guidance to others for cost containment
• Proficient in MS office suite (Word, Excel, Project, PowerPoint and Visio)
• PMP designation is preferred
• Solid background in engineering (civil, electrical, mechanical or equivalent)
• Understanding of telecom and/or public safety radio technology and radio networks is considered an asset

Characteristics you will have:

• Self-starter with demonstrated initiative, enthusiasm, and energy
• Highly organized, methodical, and detail oriented
• Proven analytical and critical thinking skills
• Demonstrated collaborative skills to work with external clients, stakeholders and team members
• Highly effective written and verbal communication skills
• Bilingualism (English and French) is considered an asset

Must be able to support presentation of technical information in various business settings to audiences of varying backgrounds Strong knowledge in LTE Air Interface , PHY, MAC, RLC, RRC and PDCP layers

Requisition Id:SEAJP00003382

Conduct and assists in the simulation of wireless systems using various commercial tools.
• Conduct and assists in the design and performs test plans to ensure accurate and consistent product testing
• Perform systems testing, verification and work to resolve issues related to new Radio product offerings
• Follow established testing processes and procedures to ensure reliability, accuracy and thorough gathering and analysis of data
• Writes noncomplex code to automate test set-ups and procedures
• Maintain knowledge of existing, current and newly developed base station products and components
• Assist with creation of Test Plan, Trouble Reports, automation scripts, MOP, etc. & generate of problem reports, and insuring the satisfactory resolution of all problems
• Interface with software/hardware design groups and provides assistance for their activities of debugging and resolution
• Keeps abreast of new and emerging technologies through attendance and participation at conferences and by reading technical journals, publications and Website technical resources.
• Prepares reports, compiles and analyzes data, and engineering information for the effective communication of processes, results, plans, recommendations and conclusion
• Lead remote technical teams for short term projects
• Support subset of DT Coordination efforts as required
• Other duties as assigned

Qualifications:
• Bachelor's Degree in engineering with 4-8 years of directly related experience required.
• Prior experience in telecommunications engineering activities a plus
• Must be able to write, read, analyze and interpret technical journals and procedures
• Must be able to support presentation of technical information in various business settings to audiences of varying backgrounds Strong knowledge in LTE Air Interface , PHY, MAC, RLC, RRC and PDCP layers
• Ability to travel sporadically during the project
• The ability to plan, organize and prioritize multiple projects, sales and simultaneous performance objectives.
• Work independently in determining ones personal work schedule to be productive.
• Work in a team environment, in order to achieve personal and team project milestones and to complete assignments within established time frames.
• Accept tasks and problems/situations that differ, requiring creativity to search for optimal solutions, when only broad and general guidelines exist for solving problems.
• The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others.
• Demonstrated ability to interact at multiple levels within customers organizations.
• Negotiate with and convince others, in a potentially adversarial environment, including customer directors, managers and staff with opposing views to accept/approve plans, technical and project recommendations.
• Make professional technical sales presentations in writing, through email, reports, or orally, to an audience of high technical skills, management and operational experience.
• Ability to achieve results within established time frames and requirements.
• Develop accurate proposals and designs to meet customer needs.

Five plus (5+) years experience as an Agile coach involved in large-scale Agile transformations/multifunctional environment

Requisition Id:CREQ000903

• Act as a change agent and as part of the team of Coaches leading and supporting teams and individuals in their Agile Framwork (BAF) journey. Be able to make decisions and independently drive any aspect of the BAF rollout.
• Orchestrate transition to BAF for a team (or multiple teams in parallel) as part of the BAF Coaching Practice team. Act as a liaison with the Lines of Business and build their trust.
• Provide SAFe® certifications trainings at a regular cadence as per the DOQ training calendar after aligning with DOQ BAF lead.
• As required, work with other Agile Transformation Coach’s, collaborate together to drive the change across the program and individual teams.
• Assess the current state & delivery environment for an existing Programs. Socialize, get buy-in and implement the BAF implementation roadmap
• Assist in determining how to optimize the Bell Standard Agile Framework (BAF) for an existing team.
• As required, ensure cross-value stream coordination and collaboration, drive highest productivity and better predictability of delivery across organization. Foster innovation and encourage continuous improvement
• As required, advise on dependency management techniques between internal teams and third parties, release managers, or between Agile teams.
• Actively build and contribute to the company's BAF Communities of Practice, and mentor agile practitioners.
• Support Agile teams in their development and in establishing consistent best practices.
• Inspire all stakeholders at the team level in their agile transition. Develop, coach, and mentor team members to advance their skills and BAF maturity.
• Leading workshops to assess agile project health and maturity, helping build improvement plans.
• Work with metrics group in publishing management dashboards on agile team metrics
• Promoting the use of an enterprise standard Agile/ DevOps toolset and work to help continuously improve it.
• Working under the DOQ BAF lead and taking care of the activities as identified by the DOQ BAF lead and working towards enabling teams for BAF implementation.

Skills and Qualifications

• Five plus (5+) years experience as an Agile coach involved in large-scale Agile transformations/multifunctional environment
• Experience with Scaled Agile Frameworks (SAFe)
• Experience implementing Agile Release Trains
• Strong leader, educator, and coach
• An excellent communicator and motivator

Preferred Qualifications

• Certified SAFe Program Consultant (SPC)
• Solid working knowledge of Jira and Confluence
• Experience coaching at large organizations

At least 2 years in a TAC/ Tier2 support organization or equivalent experience supporting a telecommunications vendor.

Requisition Id:SEAJP00003380

• Responsible for managing customer requirements based on reports, emails and phone calls by identifying issues and taking ownership of the issue
• Effectively manage all aspects of a customer’s Sev1 or Sev2 outage from start to finish
• Effectively manage low severity trouble tickets including completion by due date, follow up with customer and Engineering as needed, and provide status to the customer and management
• Ability to provide on-site technical support at the customer’s location if needed
• Ability to develop, validate and execute the Method-of-Procedures (MOPs)
• Perform advanced troubleshooting and analysis of customer data
• Analyze network events and performs root cause analysis to prevent similar impairments/outages in the future
• Work with Engineering/HQ to develop the RCAs as needed and provide it to customer to close off our commitment
• Ability to provide high satisfaction of resolution to customers for any issue
• Perform duties with limited supervision
• Understand how Samsung’s equipment interacts in the customer’s network for data gathering and troubleshooting purpose
• Develop customer specific reports that allow TAC to monitor/analyze the customer’s network

Requirements:

• Bachelor’s degree in Electronics, Computer Engineering, Computer Science, or comparable experience
• Knowledgeable on 4G and 5G technologies would be a plus
• Cisco CCNA certification is a plus
• At least 2 years in a TAC/ Tier2 support organization or equivalent experience supporting a telecommunications vendor
• Experience managing trouble tickets and obtaining status from work groups
• Experience troubleshooting SS7/ IS41/ MEGACO/ SIP signaling networks
• Call processing experience; preferably in a wireless network
• User-level experience using UNIX/ LINUX commands
• Basic knowledge of IP networks (routers, protocols, VLANs etc)
• Basic knowledge of transmission/ backhaul technologies (T-1, SONET, Microwave)
• Experience as a telecommunications vendor is a plus
• Experience/knowledge of Sprint and Verizon Wireless Network is a plus

At least 2 years in a TAC/ Tier2 support organization or equivalent experience supporting a telecommunications vendor.

Requisition Id:SEAJP00003379

• Responsible for managing customer requirements based on reports, emails and phone calls by identifying issues and taking ownership of the issue
• Effectively manage all aspects of a customer’s Sev1 or Sev2 outage from start to finish
• Effectively manage low severity trouble tickets including completion by due date, follow up with customer and Engineering as needed, and provide status to the customer and management
• Ability to provide on-site technical support at the customer’s location if needed
• Ability to develop, validate and execute the Method-of-Procedures (MOPs)
• Perform advanced troubleshooting and analysis of customer data
• Analyze network events and performs root cause analysis to prevent similar impairments/outages in the future
• Work with Engineering/HQ to develop the RCAs as needed and provide it to customer to close off our commitment
• Ability to provide high satisfaction of resolution to customers for any issue
• Perform duties with limited supervision
• Understand how Samsung’s equipment interacts in the customer’s network for data gathering and troubleshooting purpose
• Develop customer specific reports that allow TAC to monitor/analyze the customer’s network

Requirements:

• Bachelor’s degree in Electronics, Computer Engineering, Computer Science, or comparable experience
• Knowledgeable on 4G and 5G technologies would be a plus
• Cisco CCNA certification is a plus
• At least 2 years in a TAC/ Tier2 support organization or equivalent experience supporting a telecommunications vendor
• Experience managing trouble tickets and obtaining status from work groups
• Experience troubleshooting SS7/ IS41/ MEGACO/ SIP signaling networks
• Call processing experience; preferably in a wireless network
• User-level experience using UNIX/ LINUX commands
• Basic knowledge of IP networks (routers, protocols, VLANs etc)
• Basic knowledge of transmission/ backhaul technologies (T-1, SONET, Microwave)
• Experience as a telecommunications vendor is a plus
• Experience/knowledge of Sprint and Verizon Wireless Network is a plus

Proven Experience with Apache Spark and Kafka

Requisition Id:CREQ000858

You will act as ML Data Engineer focused on Spark applications, and you will be responsible for supporting and implementing code to build up the ML Development and Production process. You will be working with a team of data scientists and data engineers to support the MLOps process ongoing at the Security Operation Center. For this reason, you will be asked to assess the current Big Data technology in use and to test new ones to evolve the system, especially in Public Cloud Infrastructure. We are not looking for a Data Scientist but for a Big Data Engineer, proficient in Spark, that understands the ML process and has experience working with Data Scientists.

Your responsibilities will be to support the architecture team in realizing this ambitious new work program. You will need to be comfortable building both new systems and implementing and integrating them with existing open-source and commercial products.

We are looking for a Team player, engaged and involved, ready to challenge certain concepts and ideas.  The goal is to help your peers’ knowledge to evolve and to open their minds to new approaches.

Your responsibilities:

• Integrating machine learning models onto a Hadoop based big data environment using Apache Spark.
• Working with data scientists to develop part of their code to interface with other components and to improve its efficiency.
• Liaise with the DevOps team maintaining the underlying hardware and supporting technologies.
• Implement automation and monitoring tools with a DevSecOps mindset
• Work with the Architecture Team to test new technology and plan the evolution of the Big Data System
• Developing a log enrichment pipeline capable of functioning at a massive scale.
• Configure Kafka and other components for handling data pipeline
• Maintain up-to-date documentation on the systems and procedures

Required skills:

• University degree in Computer Science or five years’ equivalent experience in Information Technology
• Proven Experience with Apache Spark and Kafka.
• Previous experience writing code for use at scale i.e. ‘big data’
• Have deployed code in Apache Hadoop ecosystems.
• Strong ability to develop in Python.
• Ability to code in Java and/or Scala is highly desirable
• Experience with CI/CD
• Experience with Data Science Platform highly desirable
• Experience with AWS
• Information security-related applications e.g. SIEM a benefit.
• Proven track record of developing effective and efficient real-time big data processing pipelines
• Skilled thinker, proactive, team-player, highly resourceful and detail-oriented.
• Able to track the work by following agile methodologies

BCE product knowledge (Bell Mobility, Residential Services, Virgin Plus, Lucky Mobile & PC Mobile)

Requisition Id:CREQ000835

The candidate must be a highly motivated and professional individual with a passion for improving the overall client experience and delivering initiatives to drive specific results. In addition, the candidate will be responsible for ensuring positive customer experience through digital project testing and production sanity testing, focusing on quality assurance of Virgin Plus, Lucky Mobile, PC Mobile and desktop applications.

If you have demonstrated experience planning and delivering projects on a small or medium scale, this is a great opportunity to work in our digital space.

Key Responsibilities:

• Responsible for the delivery of testing operations on mobile and desktop platforms
• Execute test cases focused on brand, content, cosmetic and functional requirements
• Respond to customer feedback in Google Play Store, iTunes Connect and the App Store Help Inbox
• Lead and assist in digital projects while providing daily status reports
• Responsible for leading and administering integration and maintenance of automation testing and tools
• Ability to work in a fast paced environment and manage multiple projects through effective prioritization
• Strong attention to detail, organization, time management, and multitasking skills
• Ability to drive quality activities including day to day deliverables and testing operations
• Authentic, professional and confident communicator able to influence project teams and stakeholders through effective communication

Core Competencies/ Qualifications:

• Excellent interpersonal skills, written and verbal communication in English & French
• Proficiency with MS Office applications (Outlook, Word, Excel, PowerPoint, SharePoint)
• Hands-on experience with Agile program management
• Bachelor’s Degree in Business, Engineering, Computer Science, or Project Management Designation/Certification is an asset
• Experience working with Jira, TFS, ALM, or other Project/Test Management Tools

• Strong hands on experience developing software tests for functional, performance, and regression testing
• Good understanding of QA methodology – test plans, test cycles, and software release

Experience / Good to Have:

• BCE product knowledge (Bell Mobility, Residential Services, Virgin Plus, Lucky Mobile & PC Mobile)
• Previous experience in a call center environment or Business Analysis role.
• Prior Java development experience
• ISTQB Certified

Digital/CRM experience.

Requisition Id:TMOBJP00014918

• Manage operational migration from disperate systems and processes to one (Adobe Experience Cloud).
• Manage resources and budgets as defined by Senior Director.
• Ensure cross-collaboration between Digital, Data and Ops teams – aligning roadmap, dependencies and roadblocks.
• Work with external partners and agencies to ensure alignment.
• Build project plans by line of business to drive migration efforts, timelines, budget needs, dependencies and roadblocks.
• Escalate issues to leadership to ensure alignment.
• Must understand ESP technology ideally as part of a larger martech stack.
• Adobe preferred ESP technology and understanding 1st party data understanding
• PII, data integrations, database marketing.
• Email and SMS production understanding – and key steps in the process (creative, code, qa, execution) Digital marketing.
• Traditional Direct Marketing – Direct mail a plus.
• Roadmap alignment across organizations. Calendar development and key tasks. SCRUM management daily or weekly.
• Project planning including cost and resource management/impact. Calendar coordination and meeting setup.
• Process documentation – campaign briefs, qa checklists, approval procedures. Budget management. Agency or consultancy project management.
• Digital/CRM experience.
• Fast paced and/or ambiguous organizational structure. Priority soft skills: Communication Able to align cross-functional teams.
• Able to push back professionally, insist on alignment and identify dependencies and road-blocks. Strong but collaborative.

Hands-on experience with the following technologies and models (ONAP, Opendaylight, Openstack, YANG, TOSCA, HEAT, Netconf/RESTconf, BGP, IPv6).

Requisition Id:CREQ000024

The Network & Security team, as part of the Cloud Centre of Ecellence, is responsible for building, maintaining and operating Network Infrastructure. We enable the Network team to virtualize and cloudify network services and applications.

At the forefront of our transformation, our team is responsible for the development and operations the network automation platform supporting SDN and NFV network strategy. As a Software developer, you will design, build and maintain scalable and resilient software environments, lead the evolution of our continuous integration/continuous deployment infrastructure, as well as ensuring daily platform availability and operations that will support our vision towards an automated, self-optimized and self-healed network.

Key Responsibilities:

• Design, code, test and deliver the services and functions with production quality.
• Contribute to implement good software development practices: continuous integration (CI), continuous deployment (CD), static code analysis, test automation (TDD), etc.
• Actively participate to implement DevOps concepts.
• Define requirements and specifications with internal groups in an Agile setting (Epics and User Stories)

Critical Competencies:

• At least 3 years of python programming experience in a professional environment.
• At least 5 years of overall object-oriented programming experience in a professional environment.
• Bachelor's degree in IT, software engineering or equivalent.
• Experience in solution and software architecture
• Proficiency in building and running apps within Docker.
• Strong experience delivering and operating large, distributed, and resilient (micro-services) software systems.
• Experience in CI/CD implementations (e.g. Git, Jenkins, GoCD, GitLAB, Nexus, Artifactory) to develop the fully automated CI/CD pipelines.
• Experience working with and developing RESTful APIs
• Strong interpersonal, oral and written communication skills, with a good sense of humour.
• Team player who always put the interest of the team above all other priorities.
• Strong aptitude to recognize opportunities for improvement in day-to-day work and take appropriate actions.
• Excellent analytical, problem solving and decision making skills with a strong attention to detail.
• Strong time management skills and work ethic (highly motivated) to manage multiple projects/accountabilities.

Additional Competencies and Assets:

• Experience with Kubernetes and Helm.
• Hands-on experience with the following technologies and models (ONAP, Opendaylight, Openstack, YANG, TOSCA, HEAT, Netconf/RESTconf, BGP, IPv6).
• Experience with Linux administration and tuning (Ubuntu, CentOS, RHEL).
• Proficiency in Shell and Go.
• Experience contributing to open source projects.

Perform Data collection on CDMA, LTE 3G and 4G, VOLTE, 5G network

Requisition Id:SEAJP00003364

Configure drive test date collection equipment (XCAL) according to engineer parameters
• Perform Data collection on CDMA, LTE 3G and 4G, VOLTE, 5G network
• Perform calibration, verification and live drive testing of E-911 service
• Plot sites and drive test routes utilizing DeLorme Street Atlas for navigation
• Execute cluster drives and re-drives tests, stationary tests and speed tests
• Successfully executed Acceptance Test Performance (ATP) drive test, monitored handovers, and Speed test for base stations and customer locations and documented test results
• Verify the diversity and coverage for new sites on air
• Check for poor coverage and cell interference
• Verify overshooting sectors and recommending electoral down-tilt
• Perform maintenance and troubleshooting for XCAL, scanner(s), devices, and document test results
• Analyze and recommended neighbor List/ Parameter changes based on MapInfo plots?

Qualifications:
• BS in Engineering or Computer Science or equivalent work experience
• 1 year of experience in the wireless telecommunications’ industry
• General understanding and or working knowledge in one or more of the following platforms and/or technologies: CDMA, EVDO, LTE, VoLTE
• Operating Systems and applications including: UNIX, Windows, MS Office
• Data Collection Test Equipment: Pilot scanners, baseline equipment, spectrum analyzers
• Should have a good understanding of engineering concepts, and must show aptitude and desire to learn and advance in a technical field.
• Proficient in office computer applications: Excel, Word, PowerPoint, and Access
• Good analytical, interpersonal, and communication skills

Technical knowledge of CDMA/EVDO and LTE/Volte technologies

Requisition Id:SEAJP00003334

New app setup eg. Geyser or Solo, Autocall for in device log collection and uploading directly from test device onto customer preferred location
• Help in verification of new Iperf servers port assignments, reservation of ports for XRO sever
• RF attribute verification from XCAL during active field testing
• Identify and resolve UE, testing software issues and report in real time
• Familiarity with Device debug mode, HP to normal UE power identification in real time operation
• Configure drive test date collection equipment (XCAL) according to engineer parameters
• Perform Data collection on LTE, VOLTE, 5G/NR network – both stationery and drive testing
• Perform calibration, verification and live drive testing of E-911 service
• Plot sites and drive test routes utilizing navigation SWs or apps
• Execute cluster drives and re-drives tests, stationary tests and speed tests
• Successfully executed Acceptance Test Performance (ATP) drive test, monitored handovers, and Speed test for base stations and customer locations and documented test results
• Verify the diversity and coverage for new sites on air
• Check for poor coverage and cell interference
• Verify overshooting sectors and recommending electoral down-tilt
• Perform maintenance and troubleshooting for XCAL, scanner(s), devices, and document test results
• Analyze and recommended neighbor List/ Parameter changes based on MapInfo plots
• All tests performed in line with safety requirements and outlined procedures for all set-up to be completed in a parked state in a safe location. Data not actively being reviewed and interpreted during test.
• Other duties as assigned

Qualifications:
• Bachelors Degree in Computer Science or Electrical Engineering; Masters Degree a plus; 3-5 years work experience in the wireless industry
• Demonstrated problem solving skills via prior work experience. Experience with wireless infrastructure provider and/or operator is desired.
• A solid understanding of RF fundamentals and data network protocols
• Technical knowledge of CDMA/EVDO and LTE/Volte technologies
• Experience with parameter optimization, testing, drive-data and peg count analysis is required
• Must have a strong work ethic, integrity and work extremely well in a team environment
• Must have an aptitude for creativity and innovation
• Programming knowledge and experience a plus: PERL, VBA, PHP
• DAS and In Building experience a plus
• Working knowledge of Base Station Vendor equipment (Samsung, Alcatel Lucent, Ericsson)
• Proficient in the use of Mapping Software, such as, MapInfo
• Experience with RF propagation planning tools a plus
• Advanced working experience on Microsoft Excel, Power Point and Access Database
• Strong interpersonal communication skills

MINIMUM of 2 years 5G experience

Requisition Id:NSNJP00031084

• 5G Optimization experience covering Sub6 Optimization; DSS Optimization; mmWave Optimization; VONR, NSA, SA.
• Experience with Multi-Layer Cluster Optimization including 5G/LTE/UMTS.
• Performs RF performance activities in customer projects independently, according to project plan and in project managers guidance.
• Analysis of KPIs, investigation and improvement of network quality problems.
• Implementation of new features and tuning 5G/4G (LTE) radio network parameters.
• Experience with network performance management functions including trending, analysis, monitoring, reporting, and troubleshooting.
• Prior experience with 5G/LTE parameters, KPI counters, Operational Performance Indicator (OPI) counters, and associated call scenarios. Skills to review daily KPI reports and identify sites with performance degradation issues is required.
• Deep experience in network performance components and troubleshooting. Network performance problem detection and solution methods, e.g., throughput issues, drop call rates, access/rach failures etc. Have knowledge of Nokia tools including Nokia NetAct OSS , Web Element Manager, CM Editor, Nokia SON etc. creating reports and deep dive counter-based analysis.
• Understanding of Radio Resource Management functionalities, e.g., handover control, admission controls, capacity management, etc.
• Knowledge of running traces for troubleshooting/analysis. Must have knowledge of the various drive testing equipment such as JDSU/RAN Advisor, Nemo, TEMS, X-CAL, Windcatcher and FalconSmart.
• Experience with Nokia NetAct OSS in alarm management, performance Suite management, and parameter configuration.

The following are desired/preferred

• Prior experience working with T-Mobile tools, OneData, Truecall, ActixOne, Atoll, Asset, IMNOS and RFDS.
• Hands-on experience and knowledge of Nokia TDD and FDD parameters.
• Knowledge in RF Optimization Layer 3 analysis experience using tools similar to ACTIX.
• Expertise in troubleshooting to perform tasks such as resetting an eNB/gNB/RRH, changing parameters, run XLM plans, alarms, RSSI issues
• Hands-on knowledge of monitoring site alarms, doing health check status of sites, and resolve alarms.

Education:

• MS in Electrical Engineering/Computer Science or other related Engineering. Bachelors with 10 or more years of experience also acceptable
• Strong teamwork, discipline to follow process, good communication and documentation skills.
• Proficient in MS Office, especially Excel (formulas, running macros), MS PowerPoint.

Production outage-management experience (3-5 years)

Requisition Id:13341249

The Problem Management Engineer/Analyst will support the program's problem management process and performs analysis on specific incidents to identify root cause.

The ideal candidate will project high energy, possess a passion for state-of-the-art technology, and speak comfortably from a technical perspective to a diverse audience

Key responsibilities:

• Manage problems - Analyzing incidents as they happen and able to identify problems,
• Categorize and prioritize the Problem with appropriate diligence, in order to facilitate a swift and effective resolution both technical and non-technical, maintains information about Known Errors and Workaround, works with domain teams, partners, vendors etc
• Ability to research the root causes of incidents, make temporary solutions (workarounds) available, and develop final solutions for known errors.
• Engage in proactive problem management by analyzing trends or historical data of incidents and service in order to prevent Incidents from happening in the future.
• Capable of documenting full historical description and related known errors for problem closure and evaluation
• Able to supply with necessary reports and documentation when needed
• Collaborate with cross-functional teams & vendor and follow up for timely resolution
• Record, manage, and advance problems by escalating (when appropriate) to an elevated levels
• Optimize Problem Management to deliver quality outcomes that lead to high levels of customer satisfaction
• Maintain appropriate Problem Management training material and process documentation
• Track and document all problem incidents and ensure crystal clear communication
• Serve as a strong proponent of excellence in customer service - Create positive customer support experience and build strong relationships through problem understanding, communicating promptly on progress, and handling customers with a professional attitude

Requirements:

• Bachelors' Degree in computer engineering, systems engineering, computer science, information systems, or related field of study5+ years of directly related experience3+ years IT problem management experience
• Technical/infra experience (3-5 years) - Troubleshooting connectivity and network issues between applications, databases - Deep knowledge of Frontend / Middleware and backend systems - Good knowledge of SDLC, able to read HSLD to understand system architecture and provide suggestions for problems
• Production outage-management experience (3-5 years)
• Excellent communication skills so that they are comfortable speaking to a variety of teams and individuals, including customers at all levels and technicians.
• Demonstrated record of sound judgment/reasoning skills
• Excellent troubleshooting and analytical skills
• Excellent technical writing skills
• Multitasking abilities
• Ability to Work under pressure
• Creating tasks to work on the problem resolution
• Understanding of Jira
• Process driven person
• Able to create and manage a knowledge base to maintain the information about known errors and workarounds for problems
• Proactive person with excellent communication skills
• Emphatic and positive person with great attitude and can-do mindset
• Ability to work independently to setup calls with cross-functional team of engineers, developers, QA to perform root cause investigation and solution development and increase the stability of applications/environments.
• Excellent time management and organizational skills so that they can keep track of multiple problems at any one time. They need to know what the problems are, which teams they have been referred to, and who to chase for resolution – and keep the first line up to date with it all so they can maintain a dialogue with various teams

Linux. VMware, open stack, Kubernetes,

Requisition Id:TMOBJP00014850

Requirements :

• At least 5 years relevant experience required. Responsible for designing, organizing, modifying, and supporting company's computer systems.
• Designs and installs LANs, WANs, Internet and intranet systems, and network segments.
• Extensive experience with server farms and platforms. 5G core experience a plus
• Priority soft skills Self- initiated, team oriented but can work independently.
• Good communications skills.

Primary Responsibilities :

• Support LANs, WANs, network segments, Internet, and intranet systems.
• Maintain system efficiency.
• Ensure design of system allows all components to work properly together.
• Troubleshoot problems reported by users.
• Make recommendations for future upgrades.
• Maintain network and system security.
• Analyze and isolate issues.
• Monitor networks to ensure security and availability to specific users.
• Evaluate and modify system's performance. Identify user needs.
• Maintain integrity of the network, server deployment, and security.
• Ensure network connectivity throughout company's LAN/WAN infrastructure is on par with technical considerations.
• Design and deploy networks.
• Perform network address assignment. Assign routing protocols and routing table configuration.
• Assign configuration of authentication and authorization of directory services.
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Maintain network servers such as file servers, VPN gateways, intrusion detection systems.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
• Resource will support advanced and enabling technologies research and lab server platforms and services.
• (Daily tasks) Configuration, troubleshooting, testing of research server platforms.
• Candidate must be onsite.

Technology Requirements : (I.E Programs, systems, etc) Linux. VMware, open stack, Kubernetes,