Job Description

• Using automated tools to extract data from primary and secondary sources
• Performing analysis to assess quality and meaning of data
• Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
• Preparing reports for the management stating trends, patterns, and predictions using relevant data
• Prepare final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.
• Utilize tools like Power BI, Tableau, Excel {vLookup, Pivot, Advance functions and formulas} to create reports
• Utilize PowerPoint to create strong visuals and present data to Management team on a regular basis
• Work with Management to prioritize business and information needs
• Work with Engineering team to present data from Analytical tools on a regular basis
• Present Dashboard Data and create various reports for Upper management via Ticketing system.
• Knowledgeable on 4G and 5G technologies
• Strong on customer support as well as data analysis of trends and KPIs
• Regular usage of dashboard tools to create visual displays for storytelling of metrics
• Heavy experience with incident management systems.
• Strong oral and written communications skills.

Success Criteria:

• Experienced in programming languages and database systems {SQL, DB}}
• Experienced in Scripting {Shell, Python}
• Knowledge of data visualization tools like Tableau, Power BI, etc.
• Highly skilled in MS Excel with ability to create Pivot views, vlookup and utilize advanced Excel functions and formula to present data
• Proven experience creating and delivering professional PowerPoint presentations to upper management.
• Strong MS Excel skills, ability to perform analysis, creation of charts and graphs, and experience writing macros is a must.

Education, Work experience and necessary Skills & Attributes:

• 4 + Years of Experience in the relevant field
• Bachelor’s Degree or higher
• Six Sigma or similar certification
• Good knowledge of wireless network architecture concepts especially in RAN domain
• Current usage of dashboard tools such as Power BI or Tableau
• MS Excel advanced knowledge to include creating macros
• Good knowledge of trouble ticket and knowledge management systems
• Good analytical skills to investigate and evaluate trending data