Job Description

• Improve EX for our Human Resource Information Systems and Services.
• Identify and solve enterprise wide problems with minimal guidance.
• Map and understand the employee journey within our HRIS.
• Produce and maintain relevant metrics and reports for your team and Organizational Development needs.
• Research and summarize industry best practices to direct high impact project selections that will help keep Bell at the forefront of employee engagement.
• Perform key business analysis tasks on projects to ensure project scope and deliverables will achieve required business impacts.
• Provide user support for all users on Qualtrics.
• Manage incident and tickets as required with vendor.
• Develop and maintain detailed documentation of procedures and methods to ensure proper business continuity.
• Design and get stakeholder support on best practice user workflows.

Critical Competencies:

• Qualtrics platform management and integration experience.
• Understanding of Health screening workflows and related Qualtrics HR workflows.
• Proven track record of delivering projects on time and on budget.
• Excellent problem solving and troubleshooting skills.
• Organized, disciplined and autonomous – someone who knows how to problem solve with little guidance
• Flexibility and Adaptability in performing multiple tasks.
• Identify areas where automation can improve administrator tasks and save time.
• Ability to work under pressure and manage several projects simultaneously.
• Proven ability to collaborate through engagement from internal clients and external partners.

Preferred Competecies:

• Bachelor's degree in HRIS, IT or related field of study
• Automation, software development, API and integration knowledge and experience
• Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec