Job Description

Working within our team on various projects, the Technical Specialist will be responsible to ensure all technical aspects are answered and addressed. Including but not limited to:

• Participate in the planning and early design sessions of new project functionality
• Perform impact analysis  to the service assurance domain, following the implementation/introduction of a given network technology
• Lead the technical solution within a given project within the SA Domain
• Document, deliver and implement technical user stories
• Perform Code Reviews with vendors and other technical advisors
• Actively participate in the design and the implementation phases (including design reviews, environment setup), quantitative analysis (validation of algorithm/solution)
• Capacity planning and definition of the performance testing plan and oversee the execution of the performance testing
• Develop, implement and review non functional, performance related requirements and tracking to produce system performance metrics
• Evaluate the current utilization of the systems within the user community and propose improvements to meet business needs
• Develop and document new system interface agreements with new internal and external interfaces

As part of the IT delivery team, the Technical Advisor will be working on major integration initiatives in the service assurance domain

Preferred Qualifications/Competencies:

• Training/Education
  • Bachelor or Master of electrical or computer engineering or computer science (preferred)
  • Bachelor or Master in telecommunications/network engineering
  • Equivalent experience and / or education

Skills

• • Strong analytical and communication skills (ability to quickly determine the problem space and organize it into simple components through data mining, statistical analysis and quantitative analysis)
  • Strong technical writing skills (ability to write clearly and concisely)
  • Strong troubleshooting skills (ability to uncover trouble rapidly and provide resolution)
  • Proven leadership and organization skills
  • Excellent ability to articulate and document technical concepts to non-technical audience
  • Autonomous, resourceful, strong tolerance to ambiguity, excellent capacity for applied learning
  • Bilingualism is an asset (English / French)

Technical Knowledge(Mandatory) 

• • Infrastructure/Software
    • SSH, AWK, SED, etc. (mandatory)
    • Oracle (9i/10g/11g/12c) , Dataguard and Golden Gate
    • SOAP, REST protocols
    • Clustering, high-availability & DRP (planning and execution)
    • Administration of multi-tier & complex environments
    • Citrix software and infrastructure
    • Java/JEE Application servers (Weblogic, JBoss mainly)OS (UNIX –Solaris/HPUX/Linux (mainly), Windows (optional))
    • DNS, SMTP, FTP/SFTP
    • Apache Kafka
    • Elastic Stack (ElasticSearch, Logstash, KIbana)
    • Ansible Automation
    • TestCase Automation
    • Unix/Linux/Solaris shell scripting a definite asset
    • Web Services systems integration and performance benchmarking
• • Databases (mandatory)
    • Any RDBMS (Oracle - primarily, MySQL, SQL Server, Teradata, etc)
    • Any Hadoop NoSQL knowledge/experience
    • Experience building/executing procedures using SQL, PL/SQL, ETL
    • Experience in large scale database solutions
• • Programming/markup languages (mandatory)
    • Web Services / SOA, N-Tier Architectures
    • Any procedural language (C, Perl, Shell, AWK, Expect, TK, etc)
    • Enterprise application frameworks (Java EE, ESB, .NET, etc)Any OO language (Java- mainly, C/C++ an asset, Javascript, Python, etc)
    • Any markup language (HTML + CSS, XML, SGML, etc)
• • General understanding of:
    • Agile/SAFe methodologies and related tools (Jira, Confluence etc.)
    • CI/CD pipeline
    • industry standards of IT, such as TOGAF, ETOM and TMF models (preferred)
    • IP stacks (OSS/BSS)
    • Network protocols, including TCP, IP, SNMP (preferred)
    • Network architecture concepts such as NML, MPLS, ICN, DMZ (definite asset)
    • Hardware - Sun, HP, IBM