Requisition Id : BCEJP00021866
Experience in Service Management, ITIL Foundation Certification or equivalent.
The Service Management Specialist will support the implementation of an end-to-end service management framework and processes to enhance the delivery of services and ensure operational readiness.
This will include creating a structure for services including publication, intake, metrics, customer feedback, reporting, and lifecycle management. You will work with closely with the service owners to define, document, and communicate the defined processes.
CDG ISO 14001:2004
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NCTRCA Minority Buiseness Enterprise Certification
CDG OHSAS 18001:2007
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