Job Description

Responsibilities: • Provide 24/ 7 L3 support on E/// RAN network elements and Perform L1 Health Checks and rectify any issues found. • Perform L3 troubleshooting and Fault restoration, coordinating with 3rd parties, escalate to client management • Update TT with L1 fault information, impact analysis and rectification and Provide interface to other support levels and teams. • Capture network data ie logs & Follow agreed escalation timeframes. & Join and provide updates on technical bridges. • Provide technical support to field operations and maintenance personnel on GSM,UMTS and LTE/5G deployment for site integration and verification, start up and commissioning, O & M, alarms resolution and escalation and hardware modernization. • Overall responsibility for RAN network element technical issue handling. Perform problem analysis on RSSI/VSWR, PIM and clearing alarm and troubleshooting UMTS,LTE. Like (TMAs, RETs, Configuration, SQUID etc) • Provide RSSI , PIM and VSWR troubleshooting providing support and guidance to tower crews. for (PIMS, Sweeps, sky-shots, dummy load testing, HW swap). • Create scripts and troubleshooting in-house tools. • UMTS/LTE parameter auditing, changes/new features (CIQ/Scripts, integration & troubleshooting, site ) • Parameter baseline alignment for new integrated sites with Golden parameters. • ANR activation, Tier 1 Neighbor relation creation/deletion • RET configuration/definition and Troubleshooting on Antennas • Daily Network KPI Monitoring and reporting and analysis. • Analyze network parameters and implementation of system changes for network optimization of Key Performance Indicators (KPIs),Ericsson OSS / Common Explorer/ENM Expertise. • Performance KPI optimization and trending and reporting. • Gsm/UMTS/LTE parameter auditing, changes/new features (CIQ/Scripts, integration & troubleshooting, site ) • Parameter baseline alignment for new integrated sites with Golden parameters. • ANR activation, Tier 1 Neighbor relation creation/deletion • Capture network data ie logs & Follow agreed escalation timeframes. & Join and provide updates on technical bridges Qualifications: • 6+ years of experience in troubleshooting and optimization of UMTS or LTE networks. • 2G/3G/4G RF network optimization and troubleshooting processes knowledge and experience with E/// RAN Products. • Able to analyze KPIs to aid in investigation and resolution of network quality problems. • Excellent experience on tools like Actix, Moshell, Trace Decoders, Ericsson OSS , TIPIM is required to troubleshoot real time Network issues. • Having Ericsson 3G/LTE parameters detailed knowledge and optimization • Knowledge and experience of RAN optimization and troubleshooting for 2G/3G/LTE both inbuilding and outdoor sites. • Knowledge and practice of E/// RAN, Nokia eNB parameters and counters is preferred. • Seasoned user of Microsoft Office applications (MS-Outlook, MS-Word, MS-Excel, MS-PowerPoint as a minimum) • Experience with at least one programming languages: C, C++, Java, Python is a plus • Good Presentation, technical consulting skills and Solid analytical skills