Job Description

Role and Responsibilities: The Security Operations Manager, reporting directly to the Senior Manager, Cyber Security, will be responsible for: Security Operations - Identify, investigate, and manage remediation teams; - Manage the security incident response within the Bell IT-DCX department which includes liaising with Senior Executives, IT Security and vendors, assessing vulnerabilities to ensure their correct classification and ensuring a plan is put in place and followed through for a swift resolution to Critical, High and Medium severity vulnerabilities; - Provide risk-based activities prioritization, tracking, reporting, and liaising with development, operations, and business unit resource teams to drive remediation step; - Understand and track overall security posture by generating metrics; - Participate in the continuous improvement of security controls; - Supervise the development and implementation of new technological approaches, tools, services and methods and analyze the resulting impact on security posture; - Contribute to technical, financial and strategic discussions and decisions involving multiple stakeholders. An agile and incremental approach is essential to deliver remediation steps efficiently and on-time; and - Work with third-party security vendors in vulnerability management. People Management - Ensure Security Ops Team staff receive appropriate training to stay current; and Mentor Security Ops Team staff to ensure continued growth. Qualifications and Skills - Bachelor's degree in Computer Science, Information Technology Systems Security or related field; - Security-related certifications (e.g., CISSP, GIAC, etc.); - Excellent verbal, written, and interpersonal communications skill. Being able to translate security and technology issues to non-security executives; - Experience with Application Security and Vulnerability Management programs that leverage SAST, DAST, network vulnerability scanners, etc.; - 5+ years experience in project/program management of Security, Network, or IT technology solutions; - Leading by example and ability to transfer your knowledge of cyber security best practices, tools and processes to your team members and other staff; - Since the position entails working with sensitive and confidential information, a high level of integrity is required; - Well-developed research, analytical and problem-solving skills to identify risks and propose appropriate mitigation strategies, where required; - Strong organizational skills to facilitate management of and tracking large volumes of data, activities, findings and changes; - Ability to effectively communicate and foster strong working relationships with all levels of staff within the organization as well as external contacts; - Multitasking in high stress situations while ensuring that no details are missed; - Exercising good judgement when dealing with issues and ensuring a sense of urgency in their resolution while remaining calm and focused; - Taking the initiative and working proactively with minimal supervision; and - Ability to manage time and priorities across multiple projects and duties.