Job Description

Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Bachelors Degree or equivalent. 1-2 years related work experience. Responsibilites : - Understanding of hardware like Laptops,Desktops,printers etc. - Understanding of networking concepts and technologies, TCP/IP. - Troubleshooting, resolving issues. - Visiting Retail stores. - Supporting business offices. This is a driving position. This position will require some onsite work. Will conduct most training remotely however may have a little onsite. Work schedule: M-F 8am - 5pm