Job Description

Network Engineer II is responsible for complex and diverse network platforms/topologies within a network management center or organization. The candidate provides technical support by analyzing hardware and/or software data, identifying the root cause of the problem and developing/implementing hardware and/or software solutions. Candidate will be responsible for design, integration, operation and management of complex enterprise networks, linking a variety of platforms, operating systems, network topologies and network protocols. Candidate makes recommendations related to network architecture, evaluation of hardware and software products and problem resolution. 10 hr. shifts, 4 days a week, Sun-Wed or Wed-Sat. MUST BE AVAILABLE FOR ALL SHIFTS AND DAYS,No exceptions. Implements and supports local area, wide-area, and WIFI network solutions across multiple vendor platforms. Provides advanced level troubleshooting of network issues as part of a Network Operations team who specialize in Retail network support. Responsible for coordination with vendors for installation of network platforms such as routers, controllers, switches and Wireless devices. Works directly with our Retail sales personnel to provide an exceptional network experience in support of sales and support for our Retail customers. Position Requirements Basic Qualifications Bachelor's degree and four years related work experience or six years related work experience post high school Four years of experience working with advanced level network troubleshooting in order to identify and correct complex network problems Four years of experience with network operational support/customer support Four years of experience implementing and supporting network solutions Preferred Qualifications Applied knowledge of routers, switches, controllers, and wireless access points Advanced understanding of computers, small office network devices, broadband services and peripheral devices. Strong understanding of Layer 2, Layer 3 and 802.11 WIFI protocols.