Job Description

Responsibilites:

• Responding to customer requests in a prompt, accurate and professional manner.
• Handle any inquiries which require investigation or follow-up.
• Ensure requests and inquiries are transferred to the appropriate area.
• Develop and maintain good client relationships while ensuring confidentiality.
• Use call tracking systems to log all inquiries for documentation purposes.

Qualifications Include:

• Previous customer service experience;
• Excellent communication skills;
• Ability to handle tasks in a professional manner.