Job Description

Acting as liaison with our internal partners, you will be working directly with our business units to help drive their business objectives. They include residential services, mobility, retail, business markets and employee services.

Ticketing

• Accountable for the management, delivery and tracking of Bell’s overall event ticketing inventory
• Drive ticketing strategy and policies
• Responsible for analytics, ROI and reporting
• Oversee and manage the ticketing and event schedule
• Strategy development on ticket utilization
• Manage day-to-day ticketing requests

Operations

• Implement, train and lead the business unit in the use of our internal ticketing admin site and policies
• Work closely with the various teams (internally and externally) to ensure the tool is maximized for all Bell hosting events

Client Experience

• Manage the experience within the event/game you are overseeing
• Manage all program elements include invitations, registration, packaging, communications, and distribution of inventory

Critical Qualifications/ Competencies:

• Minimum of 2 years experience in a ticketing/hosting environment.
• Work demonstrating experience either on sponsorships and or event properties as it relates to ticketing, hosting and events
• Strong project management skills:
  • Disciplined approach to planning, flawless execution with exceptional attention to detail
  • Ability to complete full project requirements from planning meetings, setting project objectives, sourcing and budgeting through to project execution and demonstrating ROI
• Experience in managing contractors, suppliers and partners
• Experience in relationship management, customer service and corporate communications
• Financial acumen
• Ability to operate self-sufficiently and as a member of a collaborative team
• Organized team-player with ability to work under pressure and meet tight deadlines
• Excellent written and verbal communication

Preferred Qualifications/Competencies:

• Bilingualism is an asset (English and French)
• Knowledge of / passion for sport and entertainment as demonstrated through volunteerism or previous work experience
• Customer service focused

Previous marketing experience working on or in telecommunications industry is a plus