Job Description

The Role:
Reporting to the Senior Manager – Digital HR, you will be accountable for enhancing the HR technology landscape through defining the roadmap, project delivery, day-to-day operational tasks and providing multi-module support within our Human Resources Information Systems. You will be hands on collaborating, supporting and leading operational innovation in our technologies used for Learning, Performance, Talent, Succession, Recruitment, Collaboration and Onboarding.

Key Responsibilities:
• Hands-on with day-to-day platform management (Release, RBP, Configuration, etc.)
• Preparation and facilitation of internal presentations related to roadmap and projects to persuade and obtain commitment on required changes to achieve desired business outcomes
• Identify and propose enhancements that drive simplicity, ease of use and efficiency
• Able to understand system integration and support implementation of new solution or upgrade.
• Data management (report center, analytics, record management, etc.)
• Technical subject matter expert for our platforms and related technology
• Ability to learn and support reporting of data from learning and Collaboration platform, (Prior knowledge of the platform is added advantage)
• Responsible for incident management – submit and manage SAP tickets
• Perform key business analysis tasks on projects to ensure project scope and deliverables will achieve required business impacts
• Develop and maintain detailed documentation of procedures and methods to ensure proper business continuity

Critical Competencies:
• SAP SuccessFactors knowledge and accreditation is critical to the role
• 2-5 years of experience with Human Resources Management System administration
• Sound understanding of enterprise grade IT infrastructure, protocols and design
• Organized, disciplined and autonomous – someone who knows how to problem solve with little guidance
• Excellent problem solving and troubleshooting skills
• Flexibility and Adaptability in performing multiple tasks
• Ability to work under pressure and manage several projects simultaneously

Preferred Competencies:
• Bachelor's degree in HRIS, IT or related field of study
• Advanced experience with all SuccessFactors HCM modules (without EC)
• Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec