MobileComm Talent Acquisition Solutions

Knowledge in the use of SAP P050 or other similar ERP applications, Excel

Requisition Id:BCEJP00022114

This position reports to the Manager, Supply Chain Bell Mobility. The Purchasing Administrator contributes in achieving the team's KPI and bringing our team as best in class Supply Chain. The goal is to provide the best customer service by having the appropriate stock levels at all times and avoiding backorders.

Job Description:

• Works under the direct supervision of the manager, supply chain Bell Mobility
• Coordinates and take directions from material planners in issuing purchase orders for new materials as per designed plans in a periodic time
• Monitor inventory levels for select product categories and keep to a monthly level as mandated in the KPIs turnover and inventory account targets
• Will also issue purchase orders for specific projects and spares upon request
• Confirms supplier acknowledgement of orders and shipment commitments
• Monitor POs issued and coordinates best possible delivery dates from the vendor.
• Tracks progress of all back orders, warehouse goods receipt and issues on transit/customs clearances
• Will be involved in coordination with repair and returns for materials with quality issues
• Provides recommendations to planners and stakeholders in developing action plans for order scheduling, provisioning and issues resolution
• Periodic meetings with key vendors to discuss delivery schedules and upcoming new items and issues resolution
• Work collaboratively with material planners, vendors and cross functional teams in dealing with issues and challenges the most effective and cost efficient way
• Gathers information on materials under missing stock or shortages and disseminating this information
• Constantly maintain good business relationships with suppliers/vendors and internal customers
• Expedites and closely tracks critical orders

Qualifications:

• Knowledge in the use of SAP P050 or other similar ERP applications
• Must have mid to intermediate proficiency in Microsoft Excel to understand and analyze system reports and interface the data for material forecasts and orders
• Demonstrate an effective communication with a professional, accurate, concise, and prompt manner with vendors and internal customers
• Must be able to work in a fast-paced environment with constantly changing priorities, all demanding attention to detail, thoroughness, and a high sense of urgency
• Languages: Must be fluent in English, French is an asset

• 3-5 years experience in the Business Analyst role, Familiarity with Telecommunications Sales & Ordering, Provisioning & Assurance and NP&P systems and processes.

Requisition Id:BCEJP00022071

The successful candidate will function in a project-based Agile environment under the direction of the Program Delivery Prime and Project Manager, collaborating with various information technology, network, operations and product subject-matter experts to produce quality system requirements documentation. They will be responsible for analyzing project documentation (BRD, Conceptual Solution, Operational Impact Document, NRD, etc) to identify, define and document the system requirements and impacts for IT delivery teams. They will develop test plans and test cases and will perform comprehensive validation and regression testing in adherence with standard IT delivery best practices.

They will build strong partnerships with sponsors, clients and vendors to validate application designs and achieve alignment and buy-in through their ability to see the business problem and help drive the correct business solution. They will provide a key interface to the IT team to communicate business requirements possessing excellent written and verbal communication skills including interviewing, business writing and as required, developing presentations that clearly and concisely explain both the requirements and solutions to technical and non-technical audiences of project managers, clients, sponsors and vendors. They will be responsible to apprise the project managers on delivery status, identify associated delivery risks, dependencies along with detailing and quantifying impacts.

Qualifications/Competencies:

• Undergraduate degree in Computer Science, Information Management, Telecommunications and/or 3-5 years experience in the Business Analyst role.
• Proven leadership, organizational, analytical and problem-solving skills with an exceptional ability for time management and task prioritization and facilitation/negotiation skills.
• Familiarity with Telecommunications Sales & Ordering, Provisioning & Assurance and NP&P systems and processes.
• Computer proficiency with Microsoft Office tools (Word, Excel, Powerpoint, Visio)

Preferred Qualifications:

• Verbal and written communication skills in both official languages is an asset

Working Conditions:

• Ability to travel within/between Montreal, Ottawa, and Toronto depending on project needs
• Ability to efficiently work in virtual teams using conference calls and online conferencing utilities (e.g. Meeting collaboration tools)
• Permanent tele-working is not available

Experience using social media management systems, Photoshop, Wordpress

Requisition Id:BCEJP00022060

The Social Media Specialist (Community Manager) will implement the Bell Business online community strategy, managing engagement and interactivity with its audience, and fostering community spirit.

This role will coordinate primarily with the multiple teams across Bell's business and mobility divisions to support their respective missions, ensuring consistency in voice and cultivating a strong community around the brand. Additionally, this role will also provide support for consumer-focused and brand initiatives on an as-needed basis. We're looking for someone who thrives in a fast-paced environment and who enjoys collaborating with like-minded, high energy professionals. The ideal candidate must also have strong project management experience and exceptional communication and interpersonal skills.

Responsibilities :

• Managing our social media communities across all social platforms (Twitter, LinkedIn, Facebook, Instagram etc)
• Coordinating with stakeholders across Bell to ensure superior quality of customer service and support is provided to our community
• Setting up and measuring the performance of paid campaigns on various social platforms (LinkedIn, Facebook, Instagram, Twitter, Snapchat etc)
• Writing and creating content (tweets, Facebook posts, visuals, blog posts etc) for social media channels
• Distributing content across our social channels and administering sponsored campaigns
• Monitoring effective benchmarks for measuring the growth of the community, and analyzing, reviewing, and reporting on effectiveness of new initiatives
• Regularly feeding back insights gained from community monitoring into marketing, product and customer service teams to help them evolve their strategies, and vice versa
• Monitoring trends in online community tools and applications

Critical Qualifications/Competencies :

• 2-4 years of experience in social media, with a proven ability to build and engage online communities
• Experience planning and executing paid social campaigns
• Flexible and able to comfortably operate in an ever-changing environment
• Creative, diplomatic, and cool under pressure with fantastic interpersonal skills
• University or College degree in Marketing, Communications, Business, and/or relevant job experience
• Advanced technical understanding and interest of business innovation and technology, with the ability to grasp complex concepts and articulate them in a simple and engaging way
• Familiar with the capabilities and limitations of various social channels and platforms i.e., LinkedIn, Facebook, Instagram, Twitter, etc.
• Experience using social media management systems (Hootsuite, Lithium, etc)
• Strong project management and organizational skills
• Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
• Team player, with the confidence to take the lead and guide other departments when necessary
• Preferred Qualifications/Competencies
• Graphic Design Skills (e.g. Photoshop)
• Experience with Wordpress
• Customer Service Experience
• Comfortable working in a virtual team environment
• Knowledge of subjects such as Cloud Computing, Unified Communications, Data Centres, and the telecommunications industry as a whole

Development and maintenance of editorial standards and guidelines, Manage English and French web/mobile content, Support team in plain language writing and editing, Knowledge of Canadian Press style

Requisition Id:BCEJP00021949

The Channel Communications Specialist - Quality and Editorial Standards Consultant supports the development and maintenance of editorial standards and guidelines to ensure a consistent and customer-friendly tone and voice for Channel Communications.

This role will manage English and French web/mobile content, support the Channel Communications team in plain language writing and editing, and assist with projects like content rewrites and new content development.

The Channel Communications Quality and Editorial Standards Consultant provides stewardship and support to the Channel Communications Team on new and emerging processes, standards, project assessments and elements of content strategy.

The successful candidate will have excellent written and oral communication skills, the ability to work to tight deadlines, strong attention to detail and exceptional interpersonal skills. They will also stay up-to-date on current trends in communication design, information design, editing and translation, and have experience helping to establish an overall content quality strategy for both English and French content.

What You'll Be Doing

Establishing standards & process management

• Maintain tone and editorial standards for the Channel Communications team across web/mobile content.

• Ensure the Bell voice and brand standards, and best practices are applied and consistent.

• Lead the maintenance and refinement of the processes, methodology and standards for content development within Channel Communications.

• Champion accessibility and readability.

• Take an active role in identifying and recommending future content improvements through an understanding of industry best practices.

• Contribute to the development of a content strategy as part of the overall sales agent experience.

Relationship management

• Work closely with business content owners to write, edit and translate reference and communications materials as required.

• Work directly with a team of authors and translators, and support them in creating content that is fully optimized and accessible, with a consistent tone and voice.

• Support the editorial and translation component of usability research and testing.

• Build relationships with business content owners to help the business develop a deeper understanding of and appreciation for the value of creating quality content.

Project-based work

• Participate on projects as a subject matter expert by assessing editorial and translation requirements, estimating work effort, providing guidance to authors and translators and doing initial copy reviews as required.

• Work cooperatively with project team members during project design and implementation process.

• Support the coordination of editing, translation and French editorial review.

• Work closely and collaboratively with cross-disciplinary project teams to design content based on user requirements and business goals.

• Share expertise, knowledge and information about editing, translation and information design with teammates.

• Manage terminology for projects and day-to-day work.

IT Project Management, BA experience, Knowledge of other system areas outside of ordering such as billing, provisioning and field services

Requisition Id:BCEJP00022044

The Residential Services - Systems Delivery district is a fast paced and dynamic team within the Information Technology organization, which delivers projects to enable consumer new product introductions, enhance customer/agent experience, reduce back office load, improve system performance, and prevent revenue leakage. The team is made up of project managers, business analysts, technical primes, and business solution advisors (BSAs) accountable to plan and deliver projects in the BRS program. We liaise with clients from three LOBs, manage supplier engagements for development and testing, and interface with the end-to-end system domains to deliver IT solutions to meet the business needs. Further, we are accountable for development and systems integration of the E2E solutions.

Job Duties/Accountabilities:

The Senior Project Manager will assume overall responsibility for the successful delivery of projects based on the following:

• Manage and lead teams of developers, BSA's, BA's, tech primes - including vendor and offshore resources for successful project delivery.
• Deliver according to project level, VP-level and/or C-level metrics and scorecards
• Gather project funding requirements, develop business cases and present at various councils and committees for review and approval - IT CIO, BRS IPC , Infrastructure
• Manage project financials, and ensure accurate invoicing & budget documentation - including PEATS Due Diligence
• Engage in major BRS ordering releases by working collaboratively with a variety of stakeholders, internal departments and vendors to secure project funding, define project deliverables, including overseeing all design, development and implementation activities
• Build and maintain project budget and schedule, determine resource requirements and associated gaps
• Identify and manage project risks, costs and benefits through planning, schedule revisions, manpower adjustments and fund allocation.
• Provide leadership and guidance to cross-functional project team members and liaise with various functional domains (Technology, Operations, Development, Marketing, Service Bureau, Sales, etc.) to maximize the likelihood of project success. Actively participate in identifying solutions or initiating appropriate escalation where required.
• Provide relevant and high quality project governance and communication to sponsors, executives and project team members, including; key project milestones, issue logs, budget reports, weekly status reports and risk assessments/contingency plans.
• Respond to issues and manage the customer's expectations regarding any changes throughout the project life cycle
• Mentoring and coaching the development of resources including junior PMs, BAs and other team members.(direct/indirect reports)
• Drive innovation and simplicity - identify opportunities and drive process improvements, standardization, and enablers to gain efficiencies in project delivery and life cycles

Critical Qualifications/Competencies:

• A minimum 5-7 years of IT Project Management. Proven ability to manage large scale and complex projects , lasting 6 to 12+ months in duration and requiring cross-functional teams of 20 or more people in a matrix environment to deliver.
• Strong knowledge of project management methodology and best practices (e.g. PMI), proficiency using Project Management Tools including MS Office products (Excel, Work, PowerPoint) and MS Project and strong understanding of the Project Life Cycle.
• Formal project management training is desirable; PMI/PMP certification is not required but is considered an asset.
• Experience in Information Technology , along with a background knowledge of the telecommunications industry enabling you to appropriately guide project requirements, identify risks and direct analysis is desirable.
• Knowledge and understanding of Bell's network, systems, IT and Operations processes
• Excellent communication skills both oral & written to manage the project horizontally and vertically within Bell
• Proven facilitation, planning & organization skills
• Proven leadership skills to negotiate, motivate and manage large teams
• Strong coaching and leadership skills - experience with direct reports
• Ability to manage ambiguity, uncertainty and changing priorities

Preferred Qualifications /Competencies:

• Experience in IT development project management would be an asset.
• Knowledge of other system areas outside of ordering such as billing, provisioning and field services
• Knowledge of Bell's residential services products

Knowledge of Bell's Financial Systems/Processes:

• BBSP (Bell Business Solution Process)
• IT CIO and BRS IPC Councils & Gates
• PEATS Due Diligence (Project Charters, Contracts, Budgets/YEE/Forecasts etc)
• Infrastructure Council
• RFP/Vendor Selection Processes including Conceptual Solutions & Proof of Concepts/Prototyping
• Vendor Management/Partnership
• AI/Maintenance/Support Process for the purchase of S/W & H/W
• SAP - Network Creation/Budgets
• APSS & Emptoris Billing & Invoices
• PORT - Expense Request Tool / CGI Mandate Library

Knowledge and experience in the following Bell IT Systems will be an asset:

• OrderMAX, OMF, WPC
• eBCCS
• DigiTek
• Tapestry, TLC, SIMPLe, MDM
• Qualification (PQAS, PSQT, QS, NDW, etc.)
• SP&A (SODB, IPAIRS, ACCESS, NSC H, etc.)
• Max+/ RT
• Walled Garden
• Legacy Ordering (Genval, ASOS, BCRIS, etc)
• TV Systems

Working Conditions:

• Ability to efficiently work in virtual teams, handling multiple projects and aggressive timelines
• Fast paced, changing working environment, interfacing with a myriad of stakeholders
• Available to work occasional weekends and evenings to meet hard deadlines
• Full time teleworking not an option

• Previous Business Analyst experience, Object Oriented Software Analysis and Modeling, Relational Database Analysis, Modeling and Optimization

Requisition Id:BCEJP00022064

Job Duties / Accountabilities:

• The candidate will function in an AGILE project-based environment, working with various information technologies, network and operational subject-matter experts to successfully build requirements, document, test and assist in delivering complex technical project solutions.
• This career opportunity is searching for a skilled network professional, who understands the end-to-end systems and technologies required to support Broadband, IP/MPLS, Access, Ethernet and TV technologies service provider network, and the associated services riding across it. 
• Analyze business problems, design, maintain and assist in the delivery of system solutions in support of the New Product/Technology projects.
• Maintain standards, methods and best practices by applying solid understanding of the business, Bell Canada's standards as well as those guidelines set out by external regulatory bodies in telecommunications.  

Critical Qualifications/Competencies:

• Strong Service Assurance knowledge and the ability to simultaneously work on multiple complex initiatives.
• Mastery of applied core IT and networking competences (OSI layer, Object Oriented technologies databases and SOA Architecture Webservices).
• Proven experience in large scale system design and deployments, including OSS, interfaces, hubs and connectors.

Sound and applied knowledge of:

• Bell's HH1 (2-3)K modems over DSL and Fiber.
• Bell Canada's global OSS architecture for Inventory Management, Surveillance, Performance Management, Service Provisioning, DSL testing, etc.
• Bell Operations processes in the service assurance environment, specifically in the Trouble Management domain.
• Strong analytical skills (quantitative and iterative), coupled with strong ability to produce detailed technical documentation.
• Excellent communication skills, both oral & written with the ability to communicate and demystify and describe technical complex material to a non expert audience.
• Proven ability to manage successful business relationships with peers in various departments, companies & at different levels of management
• Ability to manage, maintain and improve vendor relationship, despite difficult delivery environment
• Proven leadership, coaching and mentoring skills - ability to manage large teams in matrix reporting environments

Preferred Qualifications/Competencies:

• Undergraduate degree in Software Engineering, Electrical/Computer Engineering or Information System management
• UML Documentayion
• Linux/Unix shell functions (managing processes, editing text files, OS navigation, etc)
• SOAP UI and SQL knowledge
• General understanding of programming and markup languages
• Enterprise application frameworks (Java EE, ESB, .NET, etc)
• Web Services / SOA, N-Tier Architectures
• Any OO language (Java- mainly, C/C++ an asset, Javascript, Python, etc)
• Any procedural language (C, Perl, Shell, AWK, etc)
• Any markup language (HTML + CSS, XML, SGML, etc)
• Strong understanding of the Service Assurance, testing domains and functions
• Knowledge of Bell Canada's xDSL, POTS, access Fiber Networks and TV services
• General understanding of industry standards of IT, such as the ITIL, ETOM and TMF models.
• Proven track record in systems integration. Solid experience is software development and infrastructure design for large scale distributed systems and applications
• Deep knowledge of IP stacks and protocol analysis tools. Deep understanding of network protocols, including TCP, IP, SNMP.
• Deep knowledge of operating systems' internals and utilities (Unix & Windows)
• Object Oriented Software Analysis and Modeling, Relational Database Analysis, Modeling and Optimization
• Bilingual is a definite asset

Experience:

• Previous Business analyst experience
• Application Testing and Defect Tracking tools
• Customer service and network diagnostics tools (DSL test preferred)
• Test Case Automation

Working Conditions:

• Ability to efficiently work in virtual teams, handling multiple projects and deliverables.
• Ability to work occasional weekends and evenings to meet hard deadlines and ability to work occasional overnights to take part in deployment activities.
• Ability to travel - sometimes at short notice - within the Montreal, Ottawa, Toronto, London corridor - depending on project needs.
• Fast paced, changing working environment

1. Maintain internal tools that managed are report on vulnerabilities including ageing; 2. Monitor/manage 3rd party sites for attestations, permission too scan, WAF, and other security requirements 3. Assist with the design and implement a SSDLC (Secure S

Requisition Id:BCEJP00022073

The IT - DCX (Digital Customer Experience) department is looking for a Business Analyst, Cyber Security, to report to the Senior Manager, Cyber Security, to assist with security processes and governance.

Responsibilities

Policies & Procedures

• Creation of security policies within the IT-DCX department.
• Analysis of the impact of overall Bell security policies, procedures and best practices on the IT-DCX department.
• Gather information about security gaps and risks within project and operational processes and assist with the determination of their impact as well as the documentation of processes and procedures to mitigate them.
• Determine lessons learned from any security issues and ensure that processes and procedures are documented and implemented to prevent the issues from happening in the future.
• Assist with the design and implement a SSDLC (Secure Software Development LifeCycle) specific to the Bell IT-DCX department.
• Maintain knowledge library and documentation of security policies and procedures.
• Report on the progress made with the implementation of new processes and procedures.
• Governance
• Ensure compliance with security policies, procedures and best practices.
• Assist with the coordination of the IT components of both internal and external audits to ensure security programs are in compliance with relevant laws, regulations and policies.
• Develop an evaluation method to assess the security program strengths and identify areas for improvement.
• Audit and report on the adherence to the security policies and procedures and evaluate trends to support continuous improvement initiatives.

Training

• Create training materials, both online and in person, to improve the understanding of IT-DCX staff and contractors with respect to security policies and procedures.
• Lead training sessions with IT-DCX staff and contractors so they can understand how the security policies affect their programs and projects.
• Other
• Assist with the creation of business cases to support the implementation of policies and the purchase of labour or tools to improve the security posture within the IT-DCX department.
• Assist with the onboarding of security testing tools.

Qualifications & Skills

• 2+ years of Business Analysis experience in the Security space.
• Bachelor's degree.
• Certified Information Systems Security Professional (CISSP) is an asset.  ITIL v3 and other IT and security certifications are also an asset.
• Familiarity with security best practices and risk management methodologies.

Experienced in:

• Instituting cyber security and risk metrics for reporting; and
• Establishing security processes to reduce business risk.
• Ability to determine how processes, procedures and best practices established by a corporate team will affect working teams.
• Since the position entails working with sensitive and confidential information, a high level of integrity is required.
• Ability to effectively communicate and foster strong working relationships with all levels of staff within the organization as well as external contacts.
• Taking the initiative and working proactively with minimal supervision.

• 3-5 years experience in the Business Analyst role, Familiarity with Telecommunications Sales & Ordering, Provisioning & Assurance and NP&P systems and processes.

Requisition Id:BCEJP00022072

Job descriptions and responsibilities:

The successful candidate will :

• Function in a project-based Agile framework and Safe methodology environment under the direction of the Program owner and Scrum master, collaborating with various information technology, network, operations and product subject-matter experts to produce quality stories and documentation.
• Responsible for analyzing project documentation (BRD, Conceptual Solution, Operational Impact Document, NRD, etc) to identify, define and document the system requirements and impacts for IT delivery teams.
• Develop test plans and test cases and will perform comprehensive validation and regression testing in adherence with standard IT delivery best practices.
• Build strong partnerships with sponsors, clients and vendors to validate application designs and achieve alignment and buy-in through their ability to see the business problem and help drive the correct business solution.
• Provide a key interface to the IT team to communicate business requirements possessing excellent written and verbal communication skills including interviewing, business writing and as required, developing presentations that clearly and concisely explain both the requirements and solutions to technical and non-technical audiences of project managers, clients, sponsors and vendors.
• Responsible to apprise the project managers on delivery status, identify associated delivery risks, dependencies along with detailing and quantifying impacts.

Qualifications/Competencies:

The successful candidate will have:

• Undergraduate degree in Computer Science, Information Management, Telecommunications and/or 3-5 years experience in the Business Analyst role.
• Proven leadership, organizational, analytical and problem-solving skills with an exceptional ability for time management and task prioritization and facilitation/negotiation skills.

• Familiarity with Telecommunications Sales & Ordering, Provisioning & Assurance and NP&P systems and processes.
• Computer proficiency with Microsoft Office tools (Word, Excel, Powerpoint, Visio)

• Familiarity with Telecommunications Sales & Ordering, Provisioning & Assurance and NP&P systems and processes.
• Computer proficiency with Microsoft Office tools (Word, Excel, Powerpoint, Visio)

Responsible to manage each Director’s calendar and itinerary; by planning, organizing and coordinating travel, meetings, conference calls and events

Requisition Id:BCEJP00021984

This Administrative Assistant role requires a results oriented individual, with strong organizational, interpersonal skills with keen attention to detail. The Successful candidate will be willing to learn, work collaboratively, and challenge the status quo.

Job Duties/Accountabilities:

• The successful candidate will be supporting a team of Directors and managing with the following:
• Responsible to manage each Director's calendar and itinerary; by planning, organizing and coordinating travel, meetings, conference calls and events (current travel and events significantly reduced due to Covid)
• Responsible for the SAP HR transactions (hiring, onboarding of new hires, promotions, and staff movement)
• Maintain employee records and files
• Assist in the yearly bonus and salary review process
• Provide guidance to employees related to HR inquiries (policies and procedures)
• Efficiently manage all general correspondence
• Coordinate with internal and external suppliers
• Maintain strict confidentiality
• Manage invoice payments, expense accounts, office supplies, courier as required (Ariba vacation schedule, running ad-hoc reports, etc.)

Critical Qualifications / Competencies:

• Post secondary education is preferred (diploma or degree)
• Experience in related field is an asset
• Initiative and ability to work with minimum supervision (self-starter) and uphold a positive attitude
• Discreet (carefully handles confidential employee and business information)
• Strong PC skills - proficiency in MS Office applications; Excel, PowerPoint, comfortable with SAP and Ariba
• Strong organizational and customer service skills
• Strong interpersonal skills with the ability to interact with clients at all levels in a confident, courteous and professional manner
• Strong written communication skills
• Ability to deal with frequent interruptions, operate effectively under pressure and effectively manage competing demands
• Flexibility in hours of work - occasional changes in work schedule with minimal notice
• Team player and very proactive
• Potential for this position to transition into a Full-Time role

Bilingualism is an asset (English and French)

Monitor inventory, SAP, Microsoft Office

Requisition Id:BCEJP00022010

The Inventory Coordinator is responsible for being on project front lines. The role directly supports the planning and execution of customer construction projects. Attention to detail as well as strong verbal and written communication are required. The role supports a variety of projects with different degrees of complexity, competing timelines and a variety of stakeholders. Strong willpower to make a difference and support project decision making is critical in delivering projects on time. The candidate should offer superior quality of service while leveraging their experience, knowledge and tools available to him/her to provide analysis in support of project deliverables. The candidate must be prepared to get involved in projects and deliver expertise as required.

Roles and Responsibilities:

• First point of contact between supply chain and customer
• Identify risks to customer project delivery
• Maintain integrity of customer delivery dates through analysis and data maintenance
• Monitor inventory health affecting customer projects
• Advise technicians on material delivery
• Provide project updates
• Release material deliveries to preassembly operations and logistics providers

Critical Qualifications/Competencies:

• A clean Bell corporate and Police security background check is required
• Bilingual in French/English mandatory
• Superior command of verbal and written communication skills
• Able to prioritize and multi-task at a high level while maintaining organization
• Ability to adapt to change, in an environment where priorities change frequently
• Self-motivated, self-governing, and accountable
• Understanding of project management principles

Intermediate skills in SAP and Microsoft Office (Word, Excel, PowerPoint, etc.) is a must

Proficiency in Bash and Python scripting, Gitlab, Extensive experience with Linux administration and tuning (Ubuntu, CentOS, RHEL)

Requisition Id:BCEJP00021983

The Network Cloud OpenStack team is responsible for building, maintaining and operating Bell's Cloud Infrastructure. We enable the Bell Network team to virtualize and cloudify network services and applications.

At the forefront of our transformation, our team is responsible for the development and operations the OpenStack cloud platform supporting Bell's SDN and NFV network strategy. As a Software developer, you will design, build and maintain scalable and resilient software environments, lead the evolution of our continuous integration/continuous deployment infrastructure, as well as ensuring daily platform availability and operations that will support our vision towards an automated, self-optimized and self-healed network cloud.

Key Responsibilities:

• Design, code, test and deliver the services and functions with production quality
• Support development of our Tenant-Driven Update service, the core platform designed to allow our NFV (Network Function Virtualization) tenants to upgrade their underlying cloud infrastructure on their own
• Contribute to implement good software development practices: continuous integration (CI), continuous deployment (CD), static code analysis, test automation (TDD), etc.
• Actively participate to implement DevOps concepts
• Actively participate in code reviews and merge requests

Critical Competencies:

• Bachelor's degree in IT, software engineering or equivalent
• 1-3 years of technical or operation experience in network or IT
• Proficiency in Bash and Python scripting
• Extensive experience with Linux administration and tuning (Ubuntu, CentOS, RHEL)
• Experience in OpenStack
• Proficiency in building and running apps within Docker
• Strong experience delivering and operating large, distributed, and resilient (micro-services) software systems in cloud environments such as Kubernetes
• Strong experience in automation tools such as Helm, Ansible etc.
• Experience in GitLab CI/CD implementations to develop the fully automated CI/CD pipelines
• Strong interpersonal, oral and written communication skills, with a good sense of humour
• Team player who always put the interest of the team above all other priorities
• Strong aptitude to recognize opportunities for improvement in day-to-day work and take appropriate actions
• Excellent analytical, problem solving and decision making skills with a strong attention to detail
• Strong time management skills and work ethic (highly motivated) to manage multiple projects/accountabilities

Additional Competencies:

• Django experience
• Experience with micro-services software architecture (and RESTful APIs) and container environments (Docker, Kubernetes)
• Experience contributing to open-source projects
• Bilingualism is required (English and French); adequate knowledge of French is required for positions in Quebec.

• Experience in operating and supporting security solutions: firewalls, Intrusion Detection Systems, DNS filtering, etc. • Production experience with Openstack automation

Requisition Id:BCEJP00021968

We are looking for :

• A very hands-on security engineer that has a good experience with network infrastructure deployment, security solutions and automation concepts and tools.
• We're seeking a candidate that is very comfortable with the execution of this kind of deployment, someone who likes to get their hands dirty and very efficient at doing an actual deployment of an architecture.
• You will need to have a good knowledge of security concepts and standards on network infrastructure & Openstack.
• You will be working with a creative IoT team where we expect our team members to make key decisions and take ownership over their projects.
• We highly encourage collaboration with our engineering teams across all projects.

Responsibilities :
• Implement various Security as a Solution services hosted on on-prem Openstack infrastructure
• Create and deliver best practice recommendations, documentation, tutorials, and presentations adapted to technical and sales teams
• Automate manual task using Ansible and similar tools

Minimum Qualifications :
• Experience in operating and supporting security solutions: firewalls, Intrusion Detection Systems, DNS filtering, etc.
• Production experience with Openstack automation
• 5-10 years of experience working in network infrastructure, system administration.
• Very familiar with automation/orchestration tool such as Ansible and scripting (Python)
• Good understanding of network technologies and practices

Preferred Qualifications; To be successfull
• Security certifications: CISSP, SSCP, CEH, Security+, CISA
• Linux Administrator/Engineer certification
• Strong interpersonal, oral and written communication skills
• IoT knowledge an asset
• Mobile network infrastructure knowledge an asset
• FortiNet and F5 knowledge an asset
• Bilingual French and English an asset

First level support to users of various Desktop Applications

Requisition Id:0003000151

Desktop Support Analyst II is :

• Responsible for providing first level support to users of various desktop applications such as Microsoft.
• Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.
• Bachelor’s Degree or equivalent. 3-4 years related work experience.
• Work location to be onsite at Office and Remote in field - Local Candidates only please.

 to be onsite at Office and Remote in field - Local Candidates only please.

First level support to users of various Desktop Applications

Requisition Id:0003000095

Desktop Support Analyst II is :

• Responsible for providing first level support to users of various desktop applications such as Microsoft.
• Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.
• Bachelor’s Degree or equivalent. 3-4 years related work experience.
• Local Candidates for Los Angles or Redondo beach office onsite 10% of the time, the rest of the time 90% would be dispatch retail work and support.

Local Candidates for Los Angles or Redondo beach office onsite 10% of the time, the rest of the time 90% would be dispatch retail work and support.

Experience in supporting desktop, application, network, operating system, and Microsoft Office applications

Requisition Id:0002998367

Operates IT help desk and Phone Support. Screens, refers and diagnoses complex, unique internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation.

Must be willing to work any shift between 7am and midnight, including weekends. This position is located solely at the Sprint Campus in Overland Park.

Additional Position Information

• The ESC Helpdesk provides tier 1 level support for all Sprint lanes of business as well as support for outside sales and vendor call centers. This position will cover many roles on the team including technical and project support.
• This position provides technical support for customers via tickets, chat, and or telephone and is responsible for diagnosing, troubleshooting, and repairing computer systems, software, or networked and/or wireless systems.
• Responds to situations where first-line support has failed to isolate or fix problems in malfunctioning equipment or software. 
• Support key technical areas of the team including but not limited to Voice, Network, Call Center, Retail, and standard break fix troubleshooting, investigation, and repair. May be required to prepare and deliver knowledge documentation and training activities.
• Will be required to participate in process improvements, projects, and status meetings.
• Owns and provides ongoing status, deliverables and deadlines as necessary.
• Bachelors Degree or equivalent.
• 3-4 years related work experience.

Preferred Qualifications

• Experience in supporting desktop, application, network, operating system, and Microsoft Office applications
• Familiarity with Windows 7, 10, iPAD, iPhone and Android devices.     
• Proven ability to communicate (verbally, written) complex, technical information and decisions to a varied audience
• Familiarity with the IT Service Manager Tool

Scrum Master, Knowledge of continuous improvement frameworks (agile, scrum, lean)

Requisition Id:BCEJP00021922

Key Responsibilities:

• Guide the team and organization on how to use Agile/Scrum practices and values to meet customers demand

• Guide the team on how to get the most of self organization

• Assess the Agile maturity of the team and coach them to achieve higher levels, at a pace that is sustainable and comfortable

• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem solving.

• Support team in project charter definition, budget forecast and project admin (PO, invoice, etc)

• Facilitate getting the work done, support the team to remove roadblock

• Facilitate discussion, decision making, and conflict resolution

• Influence and onboard internal and external partners in Agile project delivery

• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog

Critical Competencies:

• First level Scrum Master Certification

• Experience playing the Scrum Master role for at least 2 years

• Excellent ability in facilitation, conflict resolution, continual improvement, empowerment, and increasing transparency

• Knowledge of techniques required to properly operate Scrum such as: Burndown techniques, Retrospective formats, handling bugs, etc

• Understanding of project management skills

• Ability to build relationships and work effectively with internal players and vendors

• Must be autonomous and self motivated

• Bilingual French and English (written and verbal)

Preferred Competencies

• Second level Scrum Master Certification (CSP, PSM II, etc)

• Knowledge and/or experience with Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Kanban

• Applicable knowledge of the IT/network technologies

• Previous experience as a team lead is an asset

xperience with fiber network design, optical MUX, optical link requirement, DC power design

Requisition Id:BCEJP00021908

Job Description:

• Consult, establish, communicate and support national best implementation and maintenance practices for RAN equipment.
• Work closely with the wireless technology group and communicate with manufacturer and vendors of RAN equipment, facilitate new product introduction to the wireless networks teams.
• Interface with the Supply Chain (providing detailed Bill of Material) and Operations (providing clear Method Of Procedure).
• Support engineering team in finding creative solutions to support deployment for equipment in non-standard configuration.
• Investigate and implement cost reductions measures for the RAN equipment deployment resulting in CAPEX or OPEX savings.
• Update, document and communicate the recommendations and/or best practices of the Equipment Engineering group.
• Define new equipment deployment strategies.
• Work closely with manufacturer and vendors of RAN wireless equipment.
• Setting up new tests, wiring, powering, IP connectivity, wireless data modems
• Conducting tests and working through new product commissioning to guide other
• Establishing lab connectivity to other Creekbank lab networks as appropriate for testing
• AC Power delivery trial
• Assist with development and testing of 3rd generation revision of power cabling standards to align with medium or high voltage solutions.
• Electrical or space upgrades required for 5G
• Span trials for initial installations of radios.
• Fluent with back up power dimensioning (battery capacity, load draw type (resistive and current load)
• Fluent with DC power design, cable sizing, distribution sizing, voltage drop and DC breaker sizing
• Basic knowledge with NEC for most common industrial design requirement
• Fluent with elementary cooling calculation, mechanical and forced air
• Experience with fiber network design, optical MUX, optical link requirement
• Fluent with fiber connector, SFPs, fiber mode
• Experience with environmental requirement for cabling and network element
• Good overall understanding of 4G and 5G telecom network
• Experience with design in integrating network elements like router, e/gNODEB, power plant, etc
• Experience working with cabinet in the context of network element integrations
• Good understanding of RF propagation and theoretical RF calculation-link budget

Wireless Networking, VOIP Implementation, TCP/IP

Requisition Id:0002998348

Network Engineer II is:

• Responsible for complex and diverse network platforms/topologies within a network management center or organization.
• The candidate provides technical support by analyzing hardware and/or software data, identifying the root cause of the problem and developing/implementing hardware and/or software solutions. Candidate will be responsible for design, integration, operation and management of complex enterprise networks, linking a variety of platforms, operating systems, network topologies and network protocols. Candidate makes recommendations related to network architecture, evaluation of hardware and software products and problem resolution.
• Participates and leads configurations, implementation, and support of all network systems
• Participates in a collaborative efforts to manage and resolve complex network problems and coordinates resolution
• Participates in incident management, asset management, change management, project management, and continuous improvement of network environment
• Manages, configures, and implements routers, switches, firewalls, wireless, and other network systems and services.
• Develops wireless network infrastructures and makes recommendation on systems enhancements for optimization.
• Managing assigned projects and program components to deliver services in accordance with established objectives.
• Maintain network security through proper configuration of VPN tunnels and Firewall rules
• Be aware of and follow existing network management change procedures
• Work outside of normal business hours when required (scheduled maintenance, outage response, last minute urgent requests)
• Create and/or update network documentation in various systems per established process and standards.

JOB REQUIREMENTS:

• 5+ years of progressive experience in the installation, operation, maintenance, and troubleshooting of wired and wireless networks.
• Professional level understanding of wireless networking including IEEE 802.11 Wi-Fi Standards, Controller based Wi-Fi systems, Client to Network Authentication mechanisms (EAP/TLS, PEAP, etc.), RADIUS, DHCP, DNS, Internet VPNs (IPSEC and SSL)
• Possess knowledge of TCP/IP V4 layer 2 switching and layer 3 routing including failover and redundancy configuration (VRRP/ HSRP)
• Knowledge and/or experience with Clearpass and Airwave appliances, Aruba Wireless controller technologies and wireless access points.
• Knowledge of VoIP implementation and support (SIP based call routing, IVRU, Text to Speech) helpful
• Technical, analytical and interpersonal skills required .
• Self-motivation and the ability to work with little supervision.
• Ability to manage several concurrent tasks and priorities.
• Previous Retail Store network deployments.
• Knowledge of new technologies (SD-Wan, Cloud based solutions, virtualization.
• Bachelor’s Degree in Engineering or other related field or equivalent experience.

Information Security Technologies, Networks, and Operating Systems, Risk Management Frameworks, Routing and Network Protocols.

Requisition Id:BCEJP00021913

Description:

• Participate in the design, development and implementation of security initiatives to ensure the best possible measures are in place to maintain a secure operation.
• Monitor, evaluate, and maintain systems and procedures to safeguard internal information systems and databases.
• Develop, implement, and enforce security strategies, policies and procedures.
• Analyze, recommend and implement security technologies such as firewalls, IDS (network and server), certificates and PKI.

Qualifications include:

• Knowledge of information security technologies, networks, and operating systems;
• Knowledge of risk management frameworks, industry best practices, security policy creation;
• Expert understanding of routing and network protocols;
• Undergraduate degree.

1. Maintain internal tools that managed are report on vulnerabilities including ageing; 2. Monitor/manage 3rd party sites for attestations, permission too scan, WAF, and other security requirements 3. Assist with the design and implement a SSDLC (Secure S

Requisition Id:BCEJP00021930

Responsibilities

Policies & Procedures

• Creation of security policies within the IT-DCX department.
• Analysis of the impact of overall Bell security policies, procedures and best practices on the IT-DCX department.
• Gather information about security gaps and risks within project and operational processes and assist with the determination of their impact as well as the documentation of processes and procedures to mitigate them.
• Determine lessons learned from any security issues and ensure that processes and procedures are documented and implemented to prevent the issues from happening in the future.
• Assist with the design and implement a SSDLC (Secure Software Development LifeCycle) specific to the Bell IT-DCX department.
• Maintain knowledge library and documentation of security policies and procedures.
• Report on the progress made with the implementation of new processes and procedures.

Governance

• Ensure compliance with security policies, procedures and best practices.
• Assist with the coordination of the IT components of both internal and external audits to ensure security programs are in compliance with relevant laws, regulations and policies.
• Develop an evaluation method to assess the security program strengths and identify areas for improvement.
• Audit and report on the adherence to the security policies and procedures and evaluate trends to support continuous improvement initiatives.

Training

• Create training materials, both online and in person, to improve the understanding of IT-DCX staff and contractors with respect to security policies and procedures.
• Lead training sessions with IT-DCX staff and contractors so they can understand how the security policies affect their programs and projects.
• Other
• Assist with the creation of business cases to support the implementation of policies and the purchase of labour or tools to improve the security posture within the IT-DCX department.
• Assist with the onboarding of security testing tools.

Qualifications & Skills

• 2+ years of Business Analysis experience in the Security space.
• Bachelor's degree.
• Certified Information Systems Security Professional (CISSP) is an asset.  ITIL v3 and other IT and security certifications are also an asset.
• Familiarity with security best practices and risk management methodologies.

Experienced in:

• Instituting cyber security and risk metrics for reporting; and
• Establishing security processes to reduce business risk.
• Ability to determine how processes, procedures and best practices established by a corporate team will affect working teams.
• Since the position entails working with sensitive and confidential information, a high level of integrity is required.
• Ability to effectively communicate and foster strong working relationships with all levels of staff within the organization as well as external contacts.
• Taking the initiative and working proactively with minimal supervision.