MobileComm Talent Acquisition Solutions

Production outage-management experience (3-5 years)

Requisition Id:13341249

The Problem Management Engineer/Analyst will support the program's problem management process and performs analysis on specific incidents to identify root cause.

The ideal candidate will project high energy, possess a passion for state-of-the-art technology, and speak comfortably from a technical perspective to a diverse audience

Key responsibilities:

• Manage problems - Analyzing incidents as they happen and able to identify problems,
• Categorize and prioritize the Problem with appropriate diligence, in order to facilitate a swift and effective resolution both technical and non-technical, maintains information about Known Errors and Workaround, works with domain teams, partners, vendors etc
• Ability to research the root causes of incidents, make temporary solutions (workarounds) available, and develop final solutions for known errors.
• Engage in proactive problem management by analyzing trends or historical data of incidents and service in order to prevent Incidents from happening in the future.
• Capable of documenting full historical description and related known errors for problem closure and evaluation
• Able to supply with necessary reports and documentation when needed
• Collaborate with cross-functional teams & vendor and follow up for timely resolution
• Record, manage, and advance problems by escalating (when appropriate) to an elevated levels
• Optimize Problem Management to deliver quality outcomes that lead to high levels of customer satisfaction
• Maintain appropriate Problem Management training material and process documentation
• Track and document all problem incidents and ensure crystal clear communication
• Serve as a strong proponent of excellence in customer service - Create positive customer support experience and build strong relationships through problem understanding, communicating promptly on progress, and handling customers with a professional attitude

Requirements:

• Bachelors' Degree in computer engineering, systems engineering, computer science, information systems, or related field of study5+ years of directly related experience3+ years IT problem management experience
• Technical/infra experience (3-5 years) - Troubleshooting connectivity and network issues between applications, databases - Deep knowledge of Frontend / Middleware and backend systems - Good knowledge of SDLC, able to read HSLD to understand system architecture and provide suggestions for problems
• Production outage-management experience (3-5 years)
• Excellent communication skills so that they are comfortable speaking to a variety of teams and individuals, including customers at all levels and technicians.
• Demonstrated record of sound judgment/reasoning skills
• Excellent troubleshooting and analytical skills
• Excellent technical writing skills
• Multitasking abilities
• Ability to Work under pressure
• Creating tasks to work on the problem resolution
• Understanding of Jira
• Process driven person
• Able to create and manage a knowledge base to maintain the information about known errors and workarounds for problems
• Proactive person with excellent communication skills
• Emphatic and positive person with great attitude and can-do mindset
• Ability to work independently to setup calls with cross-functional team of engineers, developers, QA to perform root cause investigation and solution development and increase the stability of applications/environments.
• Excellent time management and organizational skills so that they can keep track of multiple problems at any one time. They need to know what the problems are, which teams they have been referred to, and who to chase for resolution – and keep the first line up to date with it all so they can maintain a dialogue with various teams

Linux. VMware, open stack, Kubernetes,

Requisition Id:TMOBJP00014850

Requirements :

• At least 5 years relevant experience required. Responsible for designing, organizing, modifying, and supporting company's computer systems.
• Designs and installs LANs, WANs, Internet and intranet systems, and network segments.
• Extensive experience with server farms and platforms. 5G core experience a plus
• Priority soft skills Self- initiated, team oriented but can work independently.
• Good communications skills.

Primary Responsibilities :

• Support LANs, WANs, network segments, Internet, and intranet systems.
• Maintain system efficiency.
• Ensure design of system allows all components to work properly together.
• Troubleshoot problems reported by users.
• Make recommendations for future upgrades.
• Maintain network and system security.
• Analyze and isolate issues.
• Monitor networks to ensure security and availability to specific users.
• Evaluate and modify system's performance. Identify user needs.
• Maintain integrity of the network, server deployment, and security.
• Ensure network connectivity throughout company's LAN/WAN infrastructure is on par with technical considerations.
• Design and deploy networks.
• Perform network address assignment. Assign routing protocols and routing table configuration.
• Assign configuration of authentication and authorization of directory services.
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Maintain network servers such as file servers, VPN gateways, intrusion detection systems.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
• Resource will support advanced and enabling technologies research and lab server platforms and services.
• (Daily tasks) Configuration, troubleshooting, testing of research server platforms.
• Candidate must be onsite.

Technology Requirements : (I.E Programs, systems, etc) Linux. VMware, open stack, Kubernetes,

T-Mobile experience in a Nokia market preferred.

Requisition Id:TMOBJP00014849

• At least 3 years relevant experience required.
• Our quick-thinking and tech-savvy Switch team members are expected to: Conduct expert wireless network equipment installation and maintenance Test, locate, and repair complex equipment problems Handle configuration and fault management for a range of platforms including voicemail (IN), HLR (Home Location Register), VLR (Visitor Location Register), BSC (Base Station Controller), SMSC (Short Message Service Center), and IWF (Inter Working Function) Perform database backups and conduct maintenance of computer hardware and software.
• Work with telecom vendors to meet schedules for new equipment installation.
• Assist RF engineering to ensure the best possible network performance
• Prior T-Mobile experience preferred.
• Will support AAV rehomes & support ongoing facility related projects
• Technology Requirements: Nokia BSC, RNC, & OSS / Alcatel CSR & MADs / Ericsson MGW & MSS.
• AAV 3.0 rehomes / Assist with daily night facility related requests
• T-Mobile experience in a Nokia market preferred.
• Priority soft skills Strong communication skills (verbal & written)

Looking for Industry experience in telecommunication

Requisition Id:TMOBJP00014833

• 90% of the role will be offsite. 10% onsite for important meetings.
• At least 5 years relevant experience required. Coordinate and manage vendors performing QC/QA Inspections, Final Punch and site acceptance walks. Work with vendors to coordinate BOM's, NTP's, equipment/materials shipments and shortfalls, operational troubleshooting.
• Looking for Industry experience in telecommunications. Must know how to build a site from the ground up and able to properly scope a job.
• Preferred background/prior work experience? Construction Management in telecommunications – emphasis on scoping
• Require US citizenship.

Basic python experience is a must.

Requisition Id:BCEJP00027222

The qualified candidate(s) will support an internal project “SOC Core Log Ingestion” and be responsible to coordinate and facilitate log ingestion deliverables with both the System Administrator and in collaboration with various Bell business units (BU). The log ingestion packages are to be deployed onto servers and security equipment.

Day-to-day responsibilities:

• Participate in developing log ingestion packages for Windows OS, Linux and other security equipment.
• Validate proper reception of logs coming from servers and security equipment.
• Develop and maintain parsers in SIEM connectors to ensure logs are properly formatted and normalized per data schemas.
• Apply foundational security knowledge to ensure that events with security value reach the SOC, while also protecting the infrastructure from being overloaded.
• Ensure proper documentation for packages developed. Assist with support handoff to deployment support teams.
• Develop service monitoring capabilities in alerting or visualization formats to ensure SOC log services are in high availability.
• Provide support to various customers for log delivery via service desk.
• Participate in various meetings such as daily stand-ups, project reports and status calls.

Required Skillsets:

• Experience creating and customizing scripts (ex: Python, Ruby, Powershell), as contractor must be able to create and/or work with team to create or adjust scripts related to log acquisition. Basic python experience is a must.
• Strong knowledge of monitoring, alerting, telemetry solutions. Prometheus/AlertManager, Grafana, Zabbix, Nagios experience an asset.
• Advanced experience in coordinating, developing and deploying SIEM log
  packages.
• Knowledge in industry standard SIEM platforms. 2+ years of hands on experience, preferably either ArcSight or Elastic. Splunk, QRadar, etc is acceptable.
• Exposure to DevOps tools and containerized services platforms. OpenShift experience an asset.
• Experience with log delivery and monitoring in cloud platforms such as AWS, Azure, and Google Cloud an asset.
• Must have advanced Windows & Linux OS security knowledge. The candidate must know HOW these operating systems function, as a security integrator. Specifically, the contractor must now how to obtain the security logs from Windows & Linux OS distributions.
• Understand and be able to configure log shippers (such as auditbeat, filebeat, winlogbeat). Other experience such as Splunk light fowarders is acceptable.

1-5 years experience

Requisition Id:BCEJP00026951

• 1-5 years experience.
• A trainer who, within the context of a specific team and activity, has less experience with respect to topic, methodology and particular working context.
• The junior trainer is expected to deliver training to end users related to the use of various applications, systems and/or processes in support of business objectives and support the work of the senior trainers. Training material is usually provided but may be required to assist in developing training material. Works under the direction of a senior trainer, project manager or system integrator.

Design & Optimization

Requisition Id:EASTL-0091

• Perform detailed Radio Frequency Engineering for Eastlink sites (antenna selection, power level adjustment, noise calculation, link budget calculation, etc.) in assigned geographic area(s).
• Conduct field surveys & site evaluations for all potential wireless sites and small cells.
• Work closely with the Site Acquisition and Network Implementation teams in assigned geographic area(s).
• Perform Radio Network optimization tasks for assigned sites and site clusters with current technologies and configurations including: 5G, VoLTE, 4x4 MIMO, Carrier Aggregation, and other LTE-Advanced features.
• Monitor, maintain and improve radio network performance of assigned sites and site clusters through the evaluation/interpretation of network statistical and field collected drive data.
• Monitor, maintain and plan for future radio network capacity needs for assigned site clusters.
• Perform troubleshooting to support the Wireless Operations group.
• Produce and maintain all required site documentation
• Test and validate new technology and network features prior to implementation.
• Perform network planning to support business cases requirement.

Microwave, construction

Requisition Id:TMOBJP00014502

• At least 5 years relevant experience required. Coordinate and manage vendors performing QC/QA Inspections, Final Punch and site acceptance walks. Work with vendors to coordinate BOM's, NTP's, equipment/materials shipments and shortfalls, operational troubleshooting.
• Will be supporting Engineering Development
• ONSITE
• Managing Microwave projects, daily calls, reports, CD reviews
• Preferred background/prior work experience? Microwave, construction
• Priority soft skills Microsoft Power BI, Excel

Require US citizenship

RF Optimization for LTE/VoLTE/ 5G.

Requisition Id:NSNJP00030642

5G Optimization experience covering Sub6 Optimization; DSS Optimization; mmWave Optimization; VONR, NSA, SA.
• Experience with Multi-Layer Cluster Optimization including 5G/LTE/UMTS.
• Performs RF performance activities in customer projects independently, according to project plan and in project managers guidance.
• Analysis of KPIs, investigation and improvement of network quality problems.
• Implementation of new features and tuning 5G/4G (LTE) radio network parameters.
• Experience with network performance management functions including trending, analysis, monitoring, reporting, and troubleshooting.
• Prior experience with 5G/LTE parameters, KPI counters, Operational Performance Indicator (OPI) counters, and associated call scenarios. Skills to review daily KPI reports and identify sites with performance degradation issues is required.
• Deep experience in network performance components and troubleshooting. Network performance problem detection and solution methods, e.g., throughput issues, drop call rates, access/rach failures etc. Have knowledge of Nokia tools including Nokia NetAct OSS , Web Element Manager, CM Editor, Nokia SON etc. creating reports and deep dive counter-based analysis.
• Understanding of Radio Resource Management functionalities, e.g., handover control, admission controls, capacity management, etc.
• Knowledge of running traces for troubleshooting/analysis. Must have knowledge of the various drive testing equipment such as JDSU/RAN Advisor, Nemo, TEMS, X-CAL, Windcatcher and FalconSmart.
• Experience with Nokia NetAct OSS in alarm management, performance Suite management, and parameter configuration.

The following are desired/preferred
• Prior experience working with T-Mobile tools, OneData, Truecall, ActixOne, Atoll, Asset, IMNOS and RFDS.
• Hands-on experience and knowledge of Nokia TDD and FDD parameters.
• Knowledge in RF Optimization Layer 3 analysis experience using tools similar to ACTIX.
• Expertise in troubleshooting to perform tasks such as resetting an eNB/gNB/RRH, changing parameters, run XLM plans, alarms, RSSI issues
• Hands-on knowledge of monitoring site alarms, doing health check status of sites, and resolve alarms.

Education:
• MS in Electrical Engineering/Computer Science or other related Engineering. Bachelors with 13 or more years of experience also acceptable
• Strong teamwork, discipline to follow process, good communication and documentation skills. • Proficient in MS Office, especially Excel (formulas, running macros), MS PowerPoint.

Wireless, IT, electronic repair

Requisition Id:TMOBJP00014487

• At least 3 years relevant experience required. Responsible for staying current in technical theory, application, and operational discipline. Takes on technical and project-related efforts, providing communication as directed. The Technician has a solid understanding of theory and application related to project management, radio access networks, backhaul to sites, signaling, disaster recovery planning and response, data services, and location-based services. The Technician has a basic understanding of theory and application related to network design, capacity planning, power systems AC/DC, and grounding. Must be able to lift and carry 70 pounds.
• Must be ONSITE
• Computer skills including change Ips on a computer. Outlook, excel,
• Site preventative maintenance, site audits, scans, and basic site maintenance
• Preferred background/prior work experience? Wireless, IT, electronic repair
• Priority soft skills Outlook, excel

Candidates MUST know how to use Excel

Requisition Id:TMOBJP00014476

• Manages the market data integrity, daily/weekly reports, and the market POs (Purchase Order), works with the Project Managers and Construction team, and provide administrative support to Development Team. This position, at times, may provide more support to one function over the other functions. This position will also provide accurate, sustainable and flexible financial functions to the team. Interacts with regional and/or national personnel to obtain financial forecasts and to provide monthly spend status to the team. Interfaces effectively within and outside engineering with RF, Facilities, Field and Network Operations, Finance, Regulatory and Legal. Must be a “doer” not a “delegator” with strength as an Individual Contributor (a MUST).
• Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
• Primary role is to manage daily or weekly reports and monitors / fixes daily market Development reports (data integrity). Will also submit and manage Purchase Order Requests in Ariba for T-Mobile vendors and suppliers, and will provide support to manage the OPEX and CAPEX budget of market. Obtain approvals and code PORs to appropriate budget coding.
• Responsible for submitting and managing check requests to Accounts Payable group, if needed.
• Support and prepare financial reports for Phoenix Engineering Team
• Assist with forecasting monthly, quarterly or annual budgets
• Analyzes financial data in excel using pivot tables
• Prepares and distribute project meeting minutes.
• Prepares presentations (PowerPoint)
• Strong financial background or experience (preferred)
• Deep understanding of business drivers and their effect on financial results required.
• Advanced Microsoft Office skills (Word, PowerPoint, Outlook and strong in Excel)
• Awareness of general accounting practices, related to project management – including budgeting, invoicing, purchase orders and accounts payable
• 2-5 years’ experience in telecommunications or wireless industry and/or materials management and planning
• Proven written and verbal communication skills, effective expediting skills, self-disciplined at performing varied assignments
• Ability to create and refine processes and procedures
• Strong organizational and time management skills and the ability to balance a large group of diverse projects simultaneously with excellent attention to detail.
• Adaptable to fast-paced and always changing environments
• Effectively communicates with all levels of management and cross-functional teams
• Associate or Bachelor’s degree in Business or technical degree, or equivalent experience is preferred
• Require US citizenship

2 years experienced with technical specs such as IP Networks, RF distribution

Requisition Id:BCEJP00026430

The position of Client Relationship Management/Service Delivery has overall accountability for managing the service delivery experience post sales for the customer. Will cover a base of about 500 customers and will be responsible to ensure all service and contract commitments are met to customer satisfaction in the post sale relationship. This person will also play a role in pre-sales with quote creation support and technical assistance. Activities will include Sales Support, Account Governance, Delivery and Operations management. The candidate will be part of an operational team.
Detailed Accountabilities and Responsibilities may include the following:
Account Governance
• Interface with our national clients on a regular basis
• Single point of contact for escalations for client, effectively manage internal escalation process and client communication
• Develop and maintain a communication model for each escalation with internal and external stakeholders. Manage customer perception during Executive escalation and working with internal stakeholders to resolve issues
• Accountable for client satisfaction related to all delivery and operational activities such as receiver/account management
Delivery and Operations Management
• Coordinate Bell TV installations with customer and internal teams quickly and efficiently, communicating key milestones
• Identify client impact and root cause analysis; proactively notify and manage client communication and expectations.
• Be the lead to manage repeat problem resolution with various departments
• Coach customer with CWT (Customer Web Tool) Self Serve tool
• Accountable for the development of service improvement plans and their implementation
• Minimize revenue attrition resulting from delays on service deployment
Technical Support to Sales:
• Technical support to the sales team
• Work with various cross-functional teams to identify, document, and communicate standard business processes as they related to customer service delivery.
• Work with the training team to develop training plans, materials, and documentation for any sales related projects
Leadership
• Act as a champion in creating a customer focused culture
• Ensure appropriate flow of information between the business operations, sales, Bell executives and the clients
• Be actively involved in providing feedback and guidance regarding evaluation of sales initiatives, product development, problem resolution, etc
• Works independently engaging others as needed with minimal coaching and guidance.
• Effective customer relationships skills – ability to instill confidence in the client
• Solid analytical and problem solving skills
• Good written and communication skills
• Strong interpersonal and leadership skills
• Ability to present ideas to peers, team members, and clients
• Sound understanding of Bell TV solution.
• Well-organized, able to prioritize work in a dynamic environment – meeting changing business needs.
• Effective negotiation skills with the ability to effectively resolve conflict while minimizing impact to ongoing customer relationship
• Understanding of Bell processes, products, and offerings
• Solid organizational & functional skills
• Project Management skills

Preferred Qualifications/Competencies:
• College or BA
• The successful candidate should have excellent communication skills (written and oral) as there are daily customer communications
• Customer centric attitude
• 2 years experienced with technical specs such as IP Networks, RF distribution
• Exposure/experience in project management
• Understanding of revenue and cost management
• Bilingual (Must have )

MUST have a minimum of 10-years of work experience in RF Optimization for LTE/VoLTE/ 5G. T-Mobile & Nokia current experience MUST have 5G experience

Requisition Id:NSNJP00030223

Responsibilities :

• Performs RF performance activities in customer projects independently, according to project plan and in project managers guidance.
• Analysis of KPIs, investigation and improvement of network quality problems.
• Implementation of new features and tuning 5G/4G (LTE) radio network parameters.

Requirements :

• 5G Optimization experience covering Sub6 Optimization; DSS Optimization; mmWave Optimization; VONR, NSA, SA.
• Experience with Multi-Layer Cluster Optimization including 5G/LTE/UMTS.
• Experience with network performance management functions including trending, analysis, monitoring, reporting, and troubleshooting.
• Prior experience with 5G/LTE parameters, KPI counters, Operational Performance Indicator (OPI) counters, and associated call scenarios. Skills to review daily KPI reports and identify sites with performance degradation issues is required.
• Deep experience in network performance components and troubleshooting. Network performance problem detection and solution methods, e.g., throughput issues, drop call rates, access/rach failures etc.
• Have knowledge of Nokia tools including Nokia NetAct OSS , Web Element Manager, CM Editor, Nokia SON etc. creating reports and deep dive counter-based analysis.
• Understanding of Radio Resource Management functionalities, e.g., handover control, admission controls, capacity management, etc.
• Knowledge of running traces for troubleshooting/analysis. Must have knowledge of the various drive testing equipment such as JDSU/RAN Advisor, Nemo, TEMS, X-CAL, Windcatcher and FalconSmart.
• Experience with Nokia NetAct OSS in alarm management, performance Suite management, and parameter configuration.

MUST HAVE Skills :

• Minimum of 10-years of work experience in RF Optimization for LTE/VoLTE/ 5G.
• T-Mobile & Nokia current experience
• 5G Experience clearly visible in work history

Desired/Preferred Skills :

• Prior experience working with T-Mobile tools, OneData, Truecall, ActixOne, Atoll, Asset, IMNOS and RFDS.
• Hands-on experience and knowledge of Nokia TDD and FDD parameters.
• Knowledge in RF Optimization Layer 3 analysis experience using tools similar to ACTIX.
• Expertise in troubleshooting to perform tasks such as resetting an eNB/gNB/RRH, changing parameters, run XLM plans, alarms, RSSI issues
• Hands-on knowledge of monitoring site alarms, doing health check status of sites, and resolve alarms.

Education:

• MS in Electrical Engineering/Computer Science or other related Engineering.
• Bachelors with 10 or more years of experience also acceptable
• Strong teamwork, discipline to follow process, good communication and documentation skills.
• Proficient in MS Office, especially Excel (formulas, running macros), MS PowerPoint.

Cell site audits (PM, power, and or construction QC), maintenance and outage recovery of Nokia RAN network/sites, liaising with Construction and RF Teams for QC and troubleshooting activities.

Requisition Id:TMOBJP00014448

• Candidate must be equipped with a standard telecom tool set, a capable 4WD/high clearance vehicle, and an ability to operate in cold and extreme mountain terrain and climate conditions.
• Both roles, primarily support the local Engineering Operations Organization, with cross-functional potential to support the local Development/Construction Orgs.
• T-Mobile is at risk with this given the shortage of available laptops from our IT provider. We will try to provide, but vendors should be aware that this may fall back onto them.
• will be mostly in the field, but the ability to get materials and meet with teammates at office locations will be required. (must meet onsite requirements)
• Technology Requirements (I.E Programs, systems, etc) All S/w applications required to maintain a Nokia 4G/5G network.
• What does a typical day look like? (daily tasks) Cell site audits (PM, power, and or construction QC), maintenance and outage recovery of Nokia RAN network/sites, liaising with Construction and RF Teams for QC and troubleshooting activities.
• Preferred background/prior work experience? Experience with ethernet transport, Nokia RAN O&M, and operations & construction processes.
• Priority soft skills Ability to work with cross-functional technical teams, ability to effectively engage with landlords and mitigate occasional conflict.

Candidate required to work at customer site in Bellevue WA Candidate MUST have prior FEMTO experience and strong customer facing

Requisition Id:NSNJP00030531

Candidate MUST have prior FEMTO experience and strong customer facing

Support integration of products / features and Product Introductions for T-Mobile FEMTO project
a) Support lab/Pilot/FOA planning for new Software, Hardware, or features for FEMTO
b) Assist the System Verification team to schedule and coordinate Supplier installation and integration resources based on mutually agreed upon dates.
c) Provide technical support during the integration phase of equipment for FEMTO products that are to be integrated.
d) Host and support site readiness conference calls, and assist in the completion of checklists / questionnaire and other requirements prior to the start of integration.
e) Support resolution of issues encountered during the integration and testing of new Hardware.
Support creation of customer specific Methods of Procedures (MOP)
a) Provide technical support during the integration phase of equipment for Products that are to be integrated by the customer.
b) Help to review high-level installation and integration MOPs
c) Host and support readiness conference calls, and assist in the completion of checklists / questionnaire and other requirements prior to the start of integration.
d) Support resolution of issues encountered during the integration and testing of new Hardware.
Support testing and demonstration of inter-working with third party Products
a) Assist the Local Team to troubleshoot issues during interoperability testing with third party vendors.
b) Assist customer in documenting the third party vendor issues
c) Support resolution of Supplier issues with Supplier systems and equipment found at the customer Lab or FOA during the interoperability testing with third party vendors Support Testing and Fix verification on Software patches/correction loads.
a) Review compatibility of patches and updates with respect to the current solution and feature set. b) Assist to prepare internal patch installation and Software update MOPs.
c) Assist System Verification staff to carry out acceptance test procedures for any updated Software.
Single point-of-contact for Supplier issues on supported Products.
a) Collect logs, call traces, traceroutes, etc. necessary to resolve the issues/tickets.
b) Troubleshoot and analyze data to determine the root cause of the issues
c) Work with Supplier subject matter experts (SME) as needed to address Software or Documentation issues on Nokia’s Products covered under this SOW.
d) Provide status updates, via conference call or email, on a mutually agreed upon day e) Open tickets within Supplier support team for all product related defects Be a customer advocate to expedite resolution of technical issues.
a) Provide single point of contact (SPOC) for technical consultancy on questions arising from System Verification concerning Supplier equipment and Software features. This includes additional information necessary to successfully test and deploy a feature, including minimum Software level needed in the field for deployment, any subsequent fixes targeted to resolve issues or improve performance, feature activation files or licenses associated with a particular feature, any pre-requisite feature that needs to be activated, clarification of Documentation, and answering questions on feature implementations and feature test strategy (ie: what to test, how to test).

Good knowledge of 5G/4G/3G/2G KPIs and statistical KPI reporting

Requisition Id:NSNJP00030530

• Support and perform commissioning and integration of RAN related hardware.
• Support and perform the implementation of new software and maintenance loads.
• Provide technical support per project and customer SLA.
• Support lab/pilot/FOA planning and validation of new hardware and software.
• Support the creation of MOP’s
• Support testing of interoperability of 3rd party products
• Customer problem investigation and support all facets of resolution
• Provides support to clients and/or customers (typically on-site) in his/her field of expertise
• Operates in compliance with the processes, methods and tools linked to the job and possesses service excellence awareness
• Follow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)

Position Requirements:

• A minimum of 3 years work experience in RAN Engineering for 5G/ 4G (LTE)/ UMTS / GSM.
• Radio Network Commissioning and Integration of 5G/4G(LTE)/3G/2G
• Result oriented with focus on product quality and customer satisfaction
• Team player, open communication and ability to work in international team
• Knowledge and practice of RAN C & I processes
• Knowledge and practice of RAN C&I tools
• Good knowledge of 5G/4G/3G/2G KPIs and statistical KPI reporting
• Solid problem solving and analytic skills
• Excellent Communication skills

Education & Experience or Other Requirements:

• BS or MS in Electrical Engineering, Electronics Engineering, Telecommunications, or Computer Science
• LTE technology understanding and know-how

Must have Optimization experience (5G/VOLTE).

Requisition Id:SEAJP00003087

Conduct and assists in the design and performs test plans to ensure accurate and consistent product testing
• Perform systems testing, verification and work to resolve issues related to new Radio product offerings
• Follow established testing processes and procedures to ensure reliability, accuracy and thorough gathering and analysis of data
• Troubleshoot performance issue by Maintaining knowledge of existing, current and newly developed base station products and components
• Assist with creation of Test Plan, Trouble Reports, automation scripts, MOP, etc. & generate of problem reports, and insuring the satisfactory resolution of all problems
• Interface with software/hardware design groups and provides assistance for their activities of debugging and resolution
• Keeps abreast of new and emerging technologies through attendance and participation at conferences and by reading technical journals, publications and Website technical resources.
• Prepares reports, compiles and analyzes data, and engineering information for the effective communication of processes, results, plans, recommendations and conclusion
• Lead remote technical teams for short term projects
• Conduct and assists in the simulation of wireless systems using various commercial RF design tools.
• Other duties as assigned

Requirements:
• Bachelor's Degree in engineering with 6-12 years of related experience required.
• Must be able to write, read, analyze and interpret technical journals and procedures
• Must be able to support presentation of technical information in various business settings to audiences of varying backgrounds Strong knowledge in LTE Air Interface , PHY, MAC, RLC, RRC and PDCP layers
• Ability to travel sporadically during the project
• Ability to mentor, provide guidance and direction to other engineers in the team
• Good understanding of 5G Architecture types, nodes and interfaces involved, ENDC, NSA, SA etc.
• Able to understand and comprehend objective oriented testing scenarios and identify issues therein if any
• Must have understanding of LTE/5G/NR/ENDC call flows, Air Interface and higher layers and related functions
• Experienced with FIT/FOA/FFA reporting formats for multiple customers and be able to generate complex reports
• Able to understand baseline and advanced 5G features like beam sweeping, beam switching, anchor leg switching, MIMO over NR etc. and report in an efficient format
• Must be able to identify different NR event types A1, A2, B1 etc. and the message flow in layer 3 and be able to comprehend and illustrate different handover types in 5G, SCG failures, connection drops and correlate failure causes with signaling flow
• Should be well versed with different NR frequency bands for eg. Sub6, Cmwave and Mmwave and good understanding about the propagation and interworking characteristics of each
• Able to navigate through multiple log mask settings for objective oriented drive testing
• Able to coordinate with multiple Field teams and work on real time troubleshooting
• Able to perform UE log analysis and identify network issues
• Must be able to generate Site Shakedown, ATP and single/cluster drive reports

Familiarity with PEATS Finance Tool, Confluence & Jira

Requisition Id:BCEJP00026251

As a leader within the BI team and in the role of Project Manager, the successful candidate will support various types of projects affecting the BI team (New Product Introduction, New BI tool/infrastructure changes, data and/or Process Enhancements, Governance, etc.).

Job Duties/Accountabilities:
• Overall management of capital funded projects, strategic projects, governance and local initiatives
• Development of end-to-end project management frameworks for internal BI support teams
• Delivery of documentation to formally initiate a project & monitor project developments including project reviews, meetings, work sessions, action-registers
• Facilitates meetings to communicate progress, status, issues, assignments and escalations
• Facilitates work sessions, focus groups and organizes demos when required
• Preparation & facilitation of internal and executive presentations related to project scope timeline, activities, issues, budget and progress as required
• Leads and collaborates on elaboration of business cases to support project scope and/or monetary investment
• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Ensures that quality standards are adhered to and that projects are completed on time, on scope and on budget.
• Lead the evolution of project tracking tools (JIRA, Confluence, etc.).
• Manage BI ingestion process & project prioritization

Critical Qualifications/Competencies:
• Strong interpersonal and strong leadership skills
• Excellent written and verbal communication skills, with the ability to influence and collaborate across cross-functional teams
• Ability to present complex information in a clear and concise manner to different stakeholders (peers, team members, executives and clients)
• Strong influencing, negotiation and risk management skills
• Strong organizational and time management skills with ability to work independently
• Ability to design and improve project management processes, tracking tools and overall best practices
• Must be proficient in MS Project, Word, Excel, PowerPoint
• Strong understanding of Jira (administration level knowledge)
• Must have at least 5+ years of project management experience; preferably technical project management

Preferred Qualifications/Competences:
• Previous exposure and understanding of BI project delivery (data ingestion, tool integration, reporting evolution).
• Experience in owning technical program development from start to finish, and leading cross-functional teams to deliver projects within tight deadlines
• Demonstrated ability to understand and discuss technical concepts
• Experience in designing and implementing/improving project management tools, documentation and processes (mapping, charting, RACI charts etc.)
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
• Familiarity with PEATS Finance Tool, Confluence & Jira
• PMP Designation or equivalent

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.

Python • Django • Coaching junior developer

Requisition Id:BCEJP00026164

• Assist the team with Jira tasks that are more experimental in nature:
  • spikes, POCs, design
  • specifically, the tech lead should review all design work
• Collaborate with other teams to:
  • incorporate new technologies and processes
  • share code and SDLC practices
• Provide mentorship to team members
• Participate in some code reviews
• Maintain alignment between the technical focus of the team and:
  • business requirements coming from stakeholders
  • architectural requirements for new projects
  • new architectural requirements for existing projects
• Provide leadership in strategical decisions
• Unblock the team:
  • in general, seek out those points in the cycle of each sprint where blockages or delayed are occurring and find ways to avoid them
  • specifically, unblock the team when they need help with a technical or other blockage
• Work with the scrum master to maintain existing SDLC practices and to improve on them
• Maintain a higher-level view of the team's projects and their relation with projects of other teams
• Provide in-depth technical input for:
  • refining individual Jira tasks
  • backlog refinement
• Work with the PO to do detailed architectural design when there is no software architect available
• Ensure that operational problems are handled in a timely fashion and follow up on outstanding items
• Contribute to project meetings and report on issue status

Characteristics

• Deep knowledge of programming, SDLC, Design Patterns and Software Architecture
• Knowledge of the full development stack
• Expertise in microservices, containerized development
• Ability to create, troubleshoot code, infrastructure and orchestration of such an environment
• Good expertise of CI/CD pipelines
• Good expertise with Test Driven Development
• Knowledge in IT Security (SSDLC)
• Ability to create clear documentation that synthesizes the technical and business aspects of any problem
• Critical thinker – demonstrated ability to tackle complex problems effectively and to take a higher-level view
• Avid learner – continuous learner of all things technical and process
• Team player – ability to work with a wide range of geographically distributed teammates
• Great communicator – ability to communicate effectively at all levels of the organization
• Focus driven – ability to manage stress and pressure in a collaborative environment
• Transformational agent – agile and ability to mobilize resources and execute on critical initiatives needed to transform our business

Experience in Information Technology, along with a background knowledge of the telecommunications industry

Requisition Id:BCEJP00026117

The Project Coordinator/Project Manager will join the team and will assume overall responsibility for the following:

• Working collaboratively with a variety of stakeholders, internal departments and vendors to coordinate the collection and digestion of complex data
• Synthetizing large amounts of data and identifying trends, potentials risks and developing remediation plans
• Developing and maintaining repeatable reporting for various programs, building summary views and executive-level slides and IT dashboards

• Managing incoming requests, tracking and coordinating requests for time-sensitive reporting
• Managing a high rate of change within constrained timelines in a very fast-paced environment
• Facilitating multi-domain/stakeholder calls and proactively managing action registers in a timely fashion
• Working with global teams and across overlapping time zones
• Working occasional weekends and evenings as required

• Providing relevant and high quality project governance and communication to sponsors, executives and project team members, including key project milestones, weekly status reports, action registers, and risk assessments/contingency plans.

• Responding to issues and managing the customer’s expectations
• Managing and tracking budget activities
• Driving innovation and simplicity - identifying opportunities and drive process improvements, standardization, and enablers to gain efficiencies

Critical Qualifications/Competencies:

• A minimum 3 years of Project Coordinator or Business Analyst experience
• Very strong skills and high level of experience in Excel and Powerpoint
• Very strong organization skills, time management, and very high attention to detail
• Very strong ability to manage multiple parallel streams of work
• Very strong verbal and written communication skills
• Strong ability to be responsive in a timely fashion and complete deliverables in the face of multiple priorities and challenging timelines
• Strong negotiation and facilitation skills
• Ability to work independently as well as in a team setting; a self motivator
• Proven ability to manage fast-paced projects with a significant amount of change
• Ability to manage ambiguity, uncertainty and changing priorities

Preferred Qualifications /Competencies:

• Knowledge of project management methodology and best practices, proficiency using MS Office products (Excel, Word, PowerPoint), proven ability to build automated IT dashboards and strong understanding of the Project Life Cycle. Formal project management training is desirable; PMI/PMP certification is not required but is considered an asset.   

• Experience in Information Technology, along with a background knowledge of the telecommunications industry
• Knowledge and understanding of Bell’s network, systems, IT and Operations processes

• Knowledge of Bell’s residential services products

• Knowledge and experience in building dashboards and executive level PPT slides